Оплатил бот, не пришел ключ, но пишут что я мошенник!

[RefereeOMG]

Всем привет, случилась сегодня не приятная вещь! Решил днем приобрести подписку на 3 месяца за 24.95 евро, order 166077, но меня обвинили в мошенничестве и в саппорте пишут чтобы я оплатил по новой! Как это понимать, вначале увеличили расценки, а отдать мне ключ за покупку не желаете! Я возмущен!

Hello everyone, it happened today is not a pleasant thing! Decided in the afternoon to buy a subscription for 3 months for 24.95 euros, order 166077, but I was accused of fraud and in the support write that I paid for a new one! How to understand this, first increased the price, and give me the key for the purchase you do not want! I'm outraged!

 

[RefereeOMG]

Greetings Buddy,

This is a notification for your order #176077.
Your order is being processed. It may take upto 5 minutes for your key(s) to be delivered to this email address.

Regards,
Buddy Team

------

Greetings Buddy,

Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
You will receive another email once the approval process is done.
Thank you for your understanding.

Regards,
Buddy Team

-----

Greetings Buddy,

This is a notification email for your order #176077 being voided.
This is usually an indication of the order being marked as a fraudulent.
If you have used a VPN or a proxy connection while placing your order, please try placing another order by disabling them.
Feel free to email us at [email protected] for more information.

Regards,
Buddy Team

 

[RefereeOMG]

Joro (Bossland GmbH)

Jul 18, 16:20 CEST

Greetings,

you can use some of those payment options :

http://shop.buddyauth.com/api/payssion/payment?productId=8095378185&quantity=1&resellerId=99

Best Regards

Refereeomg
Jul 18, 16:10 CEST

Good afternoon! I do not understand what the problem is, I bought a subscription for 3 months, paid 24.95 euros and you cancel my account without refunding the subscription fee? How to understand your actions? Order #176077

 

[BotOperator]

Forum support cannot assist sorry. Please write an email to [email protected]

 

[RefereeOMG]

Those support can communicate in Russian? Will they even hear me?

 

[BotOperator]

Please use english.
Do not forget that a response and a refund can take a while.
Each payment is checked manually so be patient please.

 

[RefereeOMG]

Well, thank you more I will wait!

 

[Tony]

thread closed