Bot unusable due to no data found, refund wanted

[critmedic]

So my last thread was locked. I don't think I said anything inappropriate. I am asking for a refund or a renewed subscription when this problem is fixed and the bot is working properly. This is not too much to ask.

This is my previous thread.

I was told by your staff that you do not offer daily subscriptions. But you do:




Please answer my question about the refund or a new key to use when the problem is fixed. Thank you for considering.

 

[Kickazz006]

it's not a key issue ... the key you bought is lifetime, so no subs and there's no renewal since it's lifetime (it never expires)

as far as 'no data found' - we're working on it. We've been fiddling with it all day.

Give us some time =)

 

[critmedic]

I paid for 1 day activation. During this 1 day I paid for, the bot isn't working. I don't have a lifetime key.

 

[Tusik]

You are really trying to get a refund on a dollar trial?

 

[CodenameG]

You are really trying to get a refund on a dollar trial?

its fine, he can do that if he wants. etherway he needs to send an e-mail to support.
[email protected]

he should also enquire about extending his key since the bot was having issues they might be able to work with him on that.

 

[critmedic]

^ That's exactly what I want. I would rather pay for the bot and have it work than get a refund. I said that in the beginning. It's a shame it took 2 threads, several insults, and more than one mod to get this done. Thanks for sending me in the right direction!