Oh man. I don't even know where to start.
That's like telling a car company that they sold you 1/2 a car bc they don't give you free gas, change your tires, oil, etc
Well, the thing about the car company is that they don't sell you a time-limited license after which the car stops working (
DB licenses). A car doesn't work ONLY with a specific motor piece that ONLY the car company can provide (
nav server). If they ever stop making that motor piece for whatever reason, you car becomes a useless brick. Oh, you want gas for the car? It uses 3 different types of very special gas that you have to make yourself at home or ask other people for them (
profiles, lootrules and routines). The car doesn't run without it. "Learn chemistry, it's not that hard! You should've know that cars need gas!", they tell you at the shop. Oh and one of the main essential features of the car, say going in reverse (
random dungeons), didn't came with the car when I bought it even though it's common sense and every other car out there has it. It was added MONTHS later, and even then, it didn't (and doesn't) work properly AT ALL. Furthermore, every time you go the car place to complain, the sellers either ignore you or tell you "yeah, we know". Or "sorry, we're working on another car that sold more than yours, forget it". Sounds fair? Boy, analogies sure are fun.
The problem is that you think your problem is everyone's problem. There is a large number of users online and most of them don't have any problems.
Oh man, that sure makes me feel great as a customer. Either everyone has problem, or no one does! Because individual user issues don't exist in software, right? Well let's pretend they don't! Blizzard style! Next up you'll be telling us all about how Demonbuddy HAS TO BE a great product with little problems, because you sold a lot of copies, Jay Wilson style.
Diablo 3 is a huge game. (...) This won't change - the game is simply too big
Am I missing something? Diablo 3, a HUGE GAME? It has 4 acts with 8-9 quests each, most of which is randomly generated and could be explored automatically. It has NO OPEN WORLD. It has ONE game mode. The WHOLE game is LITERALLY "go from A to B and kill everything inbetween, then talk to this guy". Have you missed the THOUSANDS of Diablo III customer complaints about it being too short, repetitive, and small? WoW is certainly not too big for you guys, and everyone who's played it knows WoW is HUGE.
Could you give us an honest answer? Like "people will want to grind on the new WoW expansion, so we temporarily don't give a damn about Demonbuddy users"?
Find something specific that can be called a bug. Otherwise, stop whinging.
Wow. I don't even know what to say to this. I guess we can now see the kind of developer attitude that has left us with such a lackluster product. That was just one step away from "fuck you, we got your money already". I mean it, I really, really didn't expect this kind of response. I'm honestly surprised towards your complete lack of respect towards your customers. "Find bugs or stop whining". I get treated better when I go out to buy weed to the guetto, I wish I was joking. Jesus Christ.
In general, it's obvious that devs haven't even read the thread. Out of SEVENTEEN PAGES of
CUSTOMER complaints, all you've ever taken from it is that we want "a Warcraft 2 style editor". Now I see clearly that you truly don't give a damn
about us, about the tens of simple missing features that could be coded in 10 minutes, about the bugged essential features like dungeon exploring, about depending on your unavoidable DRM, about our opinions on how you could improve, about what we think of your business model, about community moderation or just about anything we have to say besides taking our money.
I would've expected this from Blizzard. They're a multi-billion dollar company with millions of users.
You don't have an excuse besides greed and laziness.