Authentication failed.

[HB8181O60]

Alright, I'd like to start with, I've been pouring over forums for 2 hours now. But, my message is saying:

Shared Sessions: 0/0
Invalid Account Details
Authentication Failed!

I've bought HB and I have all the emails. I've done everything the emails have told me to. I've enabled HB through my Firewall. I've reset my password. My username is HB818O60 and my invoice number is 52495. Could someone please help me? Thanks!

 

[Kickazz006]

Log On - Buddy Auth Portal <--- what happens when u log into there?

can you copy / paste the text

 

[HB8181O60]

Hello HB8181O60 ! Please select an area from the menu above.

* Current Honorbuddy Sessions: 0
* Current Gatherbuddy Sessions: 0
Buddy Sessions: 0/0
Lifetime Sessions: 0/3

* these numbers are for display only. They only show the current used sessions for each type. See the My Sessions tab at the top for more information.


I have no keys, nor do I have any sessions.

 

[dan1577]

im having the same problem and getting no help.

 

[Scarlettey]

When did you buy it? if you have bought it within the last few days Bossland has to approve of your Buying so pretty much he goes through his Payment emails and says "approved" and he is a very busy man so it could be a week before its approved

 

[Tony]

Hello HB8181O60 ! Please select an area from the menu above.

* Current Honorbuddy Sessions: 0
* Current Gatherbuddy Sessions: 0
Buddy Sessions: 0/0
Lifetime Sessions: 0/3

* these numbers are for display only. They only show the current used sessions for each type. See the My Sessions tab at the top for more information.


I have no keys, nor do I have any sessions.

\

your acc is ok,make sure that you are trying to log on bot using the same info as the auth portal

 

[Tony]

im having the same problem and getting no help.

what you can see on auth portal?

 

[elerbaby]

How do i make my login for auth portal?

 

[Tony]

Log On - Buddy Auth Portal

 

[elerbaby]

How do i make it?????
Or where do i find my username and pass????

 

[Tony]

How do i make it?????
Or where do i find my username and pass????

you can log on auth portal using the same info as the bot
the one from the email we have sent you

 

[elerbaby]

i cant log in with it.

 

[elerbaby]

I cant.
And what are flying key used to?

 

[elerbaby]

I have logged in now

 

[Tony]

I cant.
And what are flying key used to?

the flying key will allow you to use flying mounts on Hb

 

[Kickazz006]

for the user(s) that can log into the buddy auth portal - there's nothing wrong with your account. the issue is on your end which means:

your firewall(s) need to let hb through (generally the issue), if that's not the case, the firewall isn't letting you to use port 5031, if the firewall is allowing 5031, then open it on your router