Help, please!

[HBGoddess1]

Updated HB. Got a message stating authentication failed. Attached is the file log View attachment 8028 2016-01-23 10.02.txt

 

[CapitalWaster]

Updated HB. Got a message stating authentication failed. Attached is the file log View attachment 196671

I'm having the same problem.

 

[LexxeNN]

delete the log file. use a other one


-problem solved.

 

[Tony]

Updated HB. Got a message stating authentication failed. Attached is the file log View attachment 196671

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[Tony]

I'm having the same problem.

open your own thread plz

 

[HBGoddess1]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

I did this. It didn't work...

 

[HBGoddess1]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

Here's the new log
View attachment 9420 2016-01-23 13.55.txt

 

[chinajade]

Hi, HBGoddess1, and welcome aboard!

Progress... the failure mode has changed. At this point, a 'clean install' should get you going. Please carefully follow the instructions here:

Honorbuddy:HelpDesk:"Clean installing" Honorbuddy​

cheers,
chinajade