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HB installation problem

G

gogogogop

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Apr 21, 2015
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it would't let me upload a .log file so i'll just copy paste it here.




[1774:012C][2015-04-15T21:39:54]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\ws\Downloads\Honorbuddy Installer.exe, cmdline: '-burn.unelevated BurnPipe.{A0862CB5-7C7F-439E-96FF-7112857E6C4F} {A22C867F-5532-43D9-9D8D-747E0C45F2A8} 244'
[1774:012C][2015-04-15T21:39:54]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[1774:012C][2015-04-15T21:39:54]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954.log'
[1774:012C][2015-04-15T21:39:54]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ws\Downloads\Honorbuddy Installer.exe'
[1774:012C][2015-04-15T21:39:54]w055: Could not load or read state file: C:\Users\ws\AppData\Local\Package Cache\{d69b46b2-3a98-4a3b-ac04-1f954a5e9501}\state.rsm, error: 0x80070002.
[1774:012C][2015-04-15T21:39:54]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[1774:012C][2015-04-15T21:39:54]i100: Detect begin, 3 packages
[1774:012C][2015-04-15T21:39:54]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[1774:012C][2015-04-15T21:39:54]i000: Setting string variable 'NETFRAMEWORK45' to value '378389'
[1774:012C][2015-04-15T21:39:54]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to false.
[1774:012C][2015-04-15T21:39:54]i101: Detected package: NetFx451Web, state: Absent, cached: None
[1774:012C][2015-04-15T21:39:54]i101: Detected package: vcredist110_x86, state: Absent, cached: None
[1774:012C][2015-04-15T21:39:54]i101: Detected package: Honorbuddy, state: Absent, cached: None
[1774:012C][2015-04-15T21:39:54]i199: Detect complete, result: 0x0
[1774:173C][2015-04-15T21:40:00]i000: Setting string variable 'InstallFolder' to value 'H:\'
[1774:012C][2015-04-15T21:40:01]i200: Plan begin, 3 packages, action: Install
[1774:012C][2015-04-15T21:40:01]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[1774:012C][2015-04-15T21:40:01]i000: Setting string variable 'NetFx451FullWebLog' to value 'C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954_0_NetFx451Web.log'
[1774:012C][2015-04-15T21:40:01]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[1774:012C][2015-04-15T21:40:01]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[1774:012C][2015-04-15T21:40:01]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954_1_vcredist110_x86.log'
[1774:012C][2015-04-15T21:40:01]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954_2_Honorbuddy_rollback.log'
[1774:012C][2015-04-15T21:40:01]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954_2_Honorbuddy.log'
[1774:012C][2015-04-15T21:40:01]i201: Planned package: NetFx451Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1774:012C][2015-04-15T21:40:01]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[1774:012C][2015-04-15T21:40:01]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1774:012C][2015-04-15T21:40:01]i299: Plan complete, result: 0x0
[1774:012C][2015-04-15T21:40:01]i300: Apply begin
[00F4:16E8][2015-04-15T21:40:01]i360: Creating a system restore point.
[00F4:16E8][2015-04-15T21:40:14]i361: Created a system restore point.
[1774:012C][2015-04-15T21:40:14]i320: Registering bundle dependency provider: {d69b46b2-3a98-4a3b-ac04-1f954a5e9501}, version: 2.5.13471.782
[1774:1BD0][2015-04-15T21:40:21]w343: Prompt for source of package: NetFx451Web, payload: NetFx451Web, path: C:\Users\ws\Downloads\redist\NDP451-KB2859818-Web.exe
[1774:1BD0][2015-04-15T21:40:21]i338: Acquiring package: NetFx451Web, payload: NetFx451Web, download from: http://go.microsoft.com/fwlink/?LinkId=322115
[00F4:1740][2015-04-15T21:40:22]i305: Verified acquired payload: NetFx451Web at path: C:\ProgramData\Package Cache\.unverified\NetFx451Web, moving to: C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\redist\NDP451-KB2859818-Web.exe.
[1774:1BD0][2015-04-15T21:40:22]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\ws\Downloads\vcredist_x86.exe
[1774:1BD0][2015-04-15T21:40:22]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[00F4:1740][2015-04-15T21:40:27]i305: Verified acquired payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, moving to: C:\ProgramData\Package Cache\DF7F0A73BFA077E483E51BFB97F5E2ECEEDFB6A3\vcredist_x86.exe.
[1774:1BD0][2015-04-15T21:40:27]i305: Verified acquired payload: Honorbuddy at path: C:\Users\ws\AppData\Local\Package Cache\.unverified\Honorbuddy, moving to: C:\Users\ws\AppData\Local\Package Cache\{6D8FB164-2A7D-43B2-A59E-E16BF56C8AB0}v2.5.13471.782\Honorbuddy.msi.
[00F4:16E8][2015-04-15T21:40:27]i301: Applying execute package: NetFx451Web, action: Install, path: C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\redist\NDP451-KB2859818-Web.exe, arguments: '"C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\redist\NDP451-KB2859818-Web.exe" /q /norestart /ChainingPackage "Honorbuddy" /log "C:\Users\ws\AppData\Local\Temp\Honorbuddy_20150415213954_0_NetFx451Web.log.html"'
[00F4:16E8][2015-04-15T21:47:22]e000: Error 0x80070643: Process returned error: 0x80070643
[00F4:16E8][2015-04-15T21:47:22]e000: Error 0x80070643: Failed to execute EXE package.
[1774:012C][2015-04-15T21:47:22]e000: Error 0x80070643: Failed to configure per-machine EXE package.
[1774:012C][2015-04-15T21:47:22]i319: Applied execute package: NetFx451Web, result: 0x80070643, restart: None
[1774:012C][2015-04-15T21:47:22]e000: Error 0x80070643: Failed to execute EXE package.
[00F4:16E8][2015-04-15T21:47:22]i351: Removing cached package: NetFx451Web, from path: C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\
[1774:012C][2015-04-15T21:47:22]i330: Removed bundle dependency provider: {d69b46b2-3a98-4a3b-ac04-1f954a5e9501}
[1774:012C][2015-04-15T21:47:22]i352: Removing cached bundle: {d69b46b2-3a98-4a3b-ac04-1f954a5e9501}, from path: C:\Users\ws\AppData\Local\Package Cache\{d69b46b2-3a98-4a3b-ac04-1f954a5e9501}\
[1774:012C][2015-04-15T21:47:23]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
 
remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart
 
Tony said:
remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart
Click to expand...



I did all that and it still wouldn't let me install. I think the problem is that I can't install netframework 4.5.1 or higher. I had 4.5 before, which I deleted, and I couldn't get it to upgrade to 4.5.1.

When I run the buddywizard, it says successfully installed 4.5.1 but it's not. When I click on the install file the buddywizard downloaded, it goes well until around 70 and it would roll back and fail.

Windows update also fails to update to 4.5.2 with an error code 643
 
Last edited:
Download the latest version of honorbuddy.
http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.

then

wow needs to be running in 32bit mode.
to do this watch this video. it covers every possible way to get wow to start in 32 bit mode.
https://www.youtube.com/watch?v=St0xz-gf0zg


after wow is started in 32bit mode, get fully logged in and in game, then start honorbuddy by right clicking "honorbuddy.exe" and clicking "Run as Administrator"

if your still having issues then...
if you would, please post a full log as an attachment so we can see whats going on.
[Guide] How to attach your log [Kick]
 
It says it needs netframe work 4.5.1
I just can't upgrade from 4.5 to 4.5.1.
 
delete current installation folder of hb and make sure it is uninstalled in windows uninstaller then use the zip folder to use hb had the same problem.
 
remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable
and any duplicates..
Then restart then do windows update to reinstall may have to run more then once and it "netframe work 4.5.2 " was not automatically checked marked for dl from windows "for me"

Microsoft .NET Framework 4.5.2 (Web Installer) manual installer if this dos not work the above proses needs to be done again. see
Download Microsoft .NET Framework 4.5.2 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows 8.1, Windows Server 2008 SP2 Windows Server 2008 R2 SP1, Windows Server 2012 and Windows Server 2012 R2 from Official Microsoft Download
 
Last edited:
I followed all your steps, removed everything. during installation, it asks me to close a program called MSI_Trigger. Click on yes and the installation starts. But quickly after that, it starts to roll back.

Here is a log file
OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.18637
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.17592
CommandLine = E:\8a7195d584e0c7c3006c34\\Setup.exe /x86 /x64 /web
TimeZone = Eastern Daylight Time
Initial LCID = 4105
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5.2 Setup
Package Version = 4.5.51209
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (E:\8a7195d584e0c7c3006c34\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150424_020028131-MSI_netfx_Full_GDR_x64.msi.txt
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (E:\8a7195d584e0c7c3006c34\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150424_020028131-MSI_netfx_Full_GDR_x64.msi.txt
RmRestart failed with error: 352
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:03:04).
 
gogogogop said:
I followed all your steps, removed everything. during installation, it asks me to close a program called MSI_Trigger. Click on yes and the installation starts. But quickly after that, it starts to roll back.

Here is a log file
OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.18637
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.17592
CommandLine = E:\8a7195d584e0c7c3006c34\\Setup.exe /x86 /x64 /web
TimeZone = Eastern Daylight Time
Initial LCID = 4105
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5.2 Setup
Package Version = 4.5.51209
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (E:\8a7195d584e0c7c3006c34\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150424_020028131-MSI_netfx_Full_GDR_x64.msi.txt
Exe (E:\8a7195d584e0c7c3006c34\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (E:\8a7195d584e0c7c3006c34\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150424_020028131-MSI_netfx_Full_GDR_x64.msi.txt
RmRestart failed with error: 352
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:03:04).
Click to expand...

thats not Hb related for sure,tried to google it?
 
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