Always pop-up session invalid, then HB shuts down

[okidoki]

Greeting,

I can log in HB successfully, it is working fine! however, few mins (or maybe 30 mins) later, HB shuts down automatically.

My log files attached, pls help me to fix it, thanks in adv.

p.s log shows session invalid, and HB shuts down in 20 seconds, what happened?

View attachment 3300 2015-01-21 22.53.txt
View attachment 5452 2015-01-21 22.40.txt
View attachment 5820 2015-01-21 21.10.txt
View attachment 6660 2015-01-21 23.13.txt
View attachment 7064 2015-01-21 21.52.txt

I bought 1 session 2 yrs ago, shouldnt expired, before that, it works pefectly, even I tried to using singular, still pop up session invalid...so weird...

 

[Tony]

any firewall/antivirus enabled?

are you on a wireless network?

 

[okidoki]

any firewall/antivirus enabled?

are you on a wireless network?

For some reasons, yes, I'm using wireless, but no firewall.

 

[CodenameG]

Auth session invalid usually stems from network connection issues between you and the buddyauth servers. make sure your not running any applications or anything that could be bogging down your connection or causing issues.

 

[okidoki]

Auth session invalid usually stems from network connection issues between you and the buddyauth servers. make sure your not running any applications or anything that could be bogging down your connection or causing issues.

thx, but the problem never happened before, actually, just these days frequently closed automatically. Any more suggestions to me?

 

[CodenameG]

you can make sure port 5031 is open on your local machine and your home router and that you dont have a firewall or app blocking access or sucking down so much bandwidth where it causes other things to have connectivity problems.

 

[okidoki]

you can make sure port 5031 is open on your local machine and your home router and that you dont have a firewall or app blocking access or sucking down so much bandwidth where it causes other things to have connectivity problems.

Thank you for your kind help, I will try to make my PC as DMZ, and I will feed back to you here. thx again!

 

[okidoki]

you can make sure port 5031 is open on your local machine and your home router and that you dont have a firewall or app blocking access or sucking down so much bandwidth where it causes other things to have connectivity problems.

emmm....I followed what you said, and I also plug my pc to my router directly, still the same, randomly closed...session invalid as well...what's happening?

 

[Tony]

flush your dns plz

 

[okidoki]

flush your dns plz

Done all the things you said, still the same, session invalid, and shuts down automatically, however, I was trying to use my friend's KEY, it's ok, fully ok, must be something wrong with my KEY, pls help me to fix it, thanks!

 

[Tony]

nope,there is no issue with the key