Why cant I get this shop item?

[aprisma]

Hello,
I wanted to get this shop item (look picture).
thanx for your help.
cheers,

 

[Out]

You need active ArcheBuddy key first

 

[aprisma]

You need active ArcheBuddy key first

But at Home Page - Buddy Auth Portal there is no section for "archebuddy".

I got the key sent via Email.

Cheers,

 

[Out]

I got the key sent via Email.

buy new key on archebuddy.com
after you do it - in the buddy auth you can find this key for ArcheBuddy, and after this - go into buddy store and click obtain for free

 

[aprisma]

buy new key on archebuddy.com
after you do it - in the buddy auth you can find this key for ArcheBuddy, and after this - go into buddy store and click obtain for free

I bought that key TODAY at archbuddy.com and I got it via EMAIL.
The Buddy Auth DO NOT HAVE an Archbuddy-Section.

So what you are trying to tell me?
Thanx for your help.
cheers,

 

[chinajade]

Hello,
I wanted to get this shop item (look picture).
thanx for your help.
cheers,

Hi, Aprisma,

This is a common problem when you've set up a second Buddy Auth account that is using a different email than the email address you used to purchase Archebuddy. This article will help you get the problem sorted:

A failed purchase...​

cheers,
chinajade

 

[aprisma]

Hi, Aprisma,

This is a common problem when you've set up a second Buddy Auth account that is using a different email than the email address you used to purchase Archebuddy. This article will help you get the problem sorted:

A failed purchase...​

cheers,
chinajade

Hello Chinajade,

thanx for trying to help. I have one Email for Games, Accounts etc. and one for paypal.
Thats not new and worked great with honorbuddy. If you look at my account page "honorbuddy-keys" are there.........

So there must be also a way to map a key that I got via EMAIL to my account "aprisma" here.
I cannot find any solution in that article just reasons why something happens. I dont care about reason but I would care about a solution. Do you have any?

Thanx a lot,
cheers,

 

[aprisma]

Can you please send me a private msg what email you expect?
You sent me the key to the same EMail I have registered here in the forum.
But my paypal has another.

Thanx in advance.

 

[aprisma]

SOLVED !!!!

You did not use my paypal adress for any reason I dont understand

 

[Toshix]

I have the same problem. !!!!!!!!