Did not recieve my key after successful payment...

[blayzor]

Hey,

I just bought a three days pass but did not recieve my key.

This may be the wrong section but i am very thankful for answers!

 

[Eclipse]

did you check your spam box?

 

[blayzor]

Yes

 

[iCKR]

Head to Home Page - Buddy Auth Portal

register with the email address you've used to purchase DB. you should be able to see your key there.

 

[horuke]

same here. no email in spam folder. and buddy auth portal has no new key for me. only the old one, i used to have couple weeks ago.

 

[Tony]

same here. no email in spam folder. and buddy auth portal has no new key for me. only the old one, i used to have couple weeks ago.

email us including all info

[email protected]

 

[horuke]

email us including all info

[email protected]

already did that 2 days ago. no response

 

[Tony]

resend your ticket plz if there was no response (a bit hard tho)

 

[horuke]

resend your ticket plz if there was no response (a bit hard tho)

resent it

greetings

 

[Tony]

we will check it asap

 

[horuke]

we will check it asap

still waiting

 

[Tony]

we replied on every ticket,are you sure you are using the correct email address to get in contact with us?

 

[horuke]

we replied on every ticket,are you sure you are using the correct email address to get in contact with us?

it's the same email address i used to buy several keys for honorbuddy and demonbuddy before and the one i opened up the ticket with. in your buddy auth portal there are keys attached to this email address. so, yes, i think its the right one

 

[Tony]

i mean our email address


[email protected]

 

[horuke]

i mean our email address


[email protected]

its solved by now.
and i guess it was the right one, too, because there were tickets and comments in your ticketing system. nonetheless thank you for your help

 

[Tony]

you're welcome

thread closed