So i got banned the other day and it got lifted. I don't think it matters really what you say. Think it's more of a warning. But for those who wonder. This is what i said in the ticket:
Me:
Hi. I admit to the felony and that it's in no way acceptable and will not try to convince you otherwise i any way. Lesson learned to say the least. Is it possible to be provided with detailed information about the suspension and if it's permanent?
Thank you and have a good day and a happy new year!
#1
1 day ago
GM:
Customer Service Representative
Greetings,
Checking this I see the account was closed due to a breach in our policies, more specifically with regards to the use of applications which are against the rules we have.
In this case I have removed the action but the account will be suspended for a further 72 hours, after which you can login normally.
Please bear in mind however that further actions may lead to the closure of the account, which will not be removed.
Me:
Hi. I admit to the felony and that it's in no way acceptable and will not try to convince you otherwise i any way. Lesson learned to say the least. Is it possible to be provided with detailed information about the suspension and if it's permanent?
Thank you and have a good day and a happy new year!
#1
1 day ago
GM:
Customer Service Representative
Greetings,
Checking this I see the account was closed due to a breach in our policies, more specifically with regards to the use of applications which are against the rules we have.
In this case I have removed the action but the account will be suspended for a further 72 hours, after which you can login normally.
Please bear in mind however that further actions may lead to the closure of the account, which will not be removed.