invalid key

[kreischerjc]

every time i try to start my honorbubby i get a invalid key message.

 

[EchoTiger]

Clear all the entries out of your host files.

If you don't know how to do this, then download this tool:
https://www.dropbox.com/s/7o4cphb37kv3u6n/Host Reset.bat
(This tool will completely reset your host file, any entries added by your anti-virus may be reset.)

Place it on your Desktop, and run it as administrator. Nothing will seem to happen, that's normal.
After you've done that, try logging in again.

 

[Tony]

[04:48:57.644 N]
Invalid product key!


it means you are using a wrong key

 

[kreischerjc]

yeah i know but this is what hb support team told me to do about. not sure how it will help.

 

[chinajade]

yeah i know but this is what hb support team told me to do about. not sure how it will help.

Hi, Kreischerjc,

I think you misunderstood something you were told. I looked through the forum for what may be causing your confusion, and can find no interactions with the Support team.

You are trying to use a key that is not a valid Honorbuddy key. This article should help you in making sure you're using the right one:

HelpDesk: Lost the Buddy product key​

Specifically "Retrieval Technique #1" gives you immediate access to the correct key.

Thread closed. If you continue to have problems, please make a new thread in the Support forum. Also, be sure to link this thread, so the Support staff knows what you're talking about.

cheers,
chinajade