it's business 101 i suppose you kids don't understand that...
What i understand is, that when i send a bug-fixing request to ESRI for their framework, i don't even get a response to that whithin 24 hours!
And we pay them round about 20k? per year for licenses...
You pay not even 100?/Year and complain about issues not fixed within days and a response time to minor problems (Quest seems to be major right now).
What YOU don't get, is that coding takes time, the day has got 24 hours, a few of them you'll need to sleep and eat. What is leftover you can fix bugs.
And with a new version of WoW, they have to address many things not working.
So in order to get a working release fast you have to prioritize the issues and work on the most pressing ones first. What the heck are you expecting for the few bucks you're paying?
For a support which fixes bugs within the time frame you want you'd have to pay 5 to 6 digit sums (yearly).
A last thought: What do you prefer? Fixing within a week with daily dev-updates or being notified about progress every 5 minutes, but with a timeframe of weeks for fixing the issue?
Yes, I am annoyed too that questing doesn't work (and it's a major issue, since it gets every 3rd post even though the devs stated, that they're working on it), but i also live in the real world.
If you really have customers depending on you, i would think about stockpiling res before the next major update, this one is not the first and every person botting and selling must know by now, that adapting takes time.
Sometimes more, sometimes less.
When i botted in '10 and had (very few but still)customers i always made sure to have a stockpile, being able to get over a few weeks without botting.
I could even make more money in this time, because there was less competition! (THAT is buisness 101!)