civicacid
New Member
- Joined
- Jan 15, 2010
- Messages
- 9
((Greetings Buddy,
Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
You will receive another email once the approval process is done.
Thank you for your understanding.
Regards,
Buddy Team))
Salutations Pal,
First - I would like to say by doing this once it’s an annoyance and twice is wasting my time. Now I am assuming by using the term "fraudulent" this notice is implying that it is a possibility that I have made an illegitimate purchase. Why don't you just explicate this term, you are implying I am a thief, in which you would like your finance department to play detective to see if they can dig into my purchase deeper to unveil the mastermind who schemed up a way to steal 20 dollars from your service. While this would make for a movie script (or animated film) rather, I can assure you I don't need to take 20 dollars from anyone. I would assume the reasoning for finger pointing, perhaps in this instance could have a connection to keeping the (not so lifetime) keys attached to the original purchasing email and not the email on the account. I will admit I am not in the data storage industry and even with your masterful logistic skill I feel confident in saying this is probably not a good idea, of which I am sure you are aware. With that being said, I can’t say I have much faith in your precinct of detective accountants to shed light on any actual answers other than denying the purchase leaving me to purchase the service again with a different method of payment, but that would be much too easy. No, I am certain I will need a new account along with my new payment method because hey, who would trust the low-level thief scouring the depths of the internet to find my next 20 bucks.
Secondly - This concept that it is okay for you to accept a payment so that I can wait 24 hours for you to approve or deny my payment (let’s be honest, it's denied) is for lack of better words, despicable. I have been a customer since 2011 and to suddenly retract my rightful lifetime key, then claim I am a thief and not accept my payment for fear of losing your $20 fee is lowly and pathetic. No person woman or man, is going to be okay with your (pay for a cheeseburger today and receive it on Tuesday) business model. The model most people are willing to accept, as intricate and involved as it may be but please just hear me out.
1: Pay for Item = 2: Receive said Item (Mind boggling I know)
Lastly - while receiving a service I didn't pay for (in most cases) is perceived as a good thing, I am not really interested in this little tidbit of "scrutinizing my purchase" service that HB has added. Whatever you have to do to get this fixed, let’s go ahead and get it done.
Signed: The $20 Crook (Imagine me with a toothpick in my mouth and flipping a gold coin)
Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
You will receive another email once the approval process is done.
Thank you for your understanding.
Regards,
Buddy Team))
Salutations Pal,
First - I would like to say by doing this once it’s an annoyance and twice is wasting my time. Now I am assuming by using the term "fraudulent" this notice is implying that it is a possibility that I have made an illegitimate purchase. Why don't you just explicate this term, you are implying I am a thief, in which you would like your finance department to play detective to see if they can dig into my purchase deeper to unveil the mastermind who schemed up a way to steal 20 dollars from your service. While this would make for a movie script (or animated film) rather, I can assure you I don't need to take 20 dollars from anyone. I would assume the reasoning for finger pointing, perhaps in this instance could have a connection to keeping the (not so lifetime) keys attached to the original purchasing email and not the email on the account. I will admit I am not in the data storage industry and even with your masterful logistic skill I feel confident in saying this is probably not a good idea, of which I am sure you are aware. With that being said, I can’t say I have much faith in your precinct of detective accountants to shed light on any actual answers other than denying the purchase leaving me to purchase the service again with a different method of payment, but that would be much too easy. No, I am certain I will need a new account along with my new payment method because hey, who would trust the low-level thief scouring the depths of the internet to find my next 20 bucks.
Secondly - This concept that it is okay for you to accept a payment so that I can wait 24 hours for you to approve or deny my payment (let’s be honest, it's denied) is for lack of better words, despicable. I have been a customer since 2011 and to suddenly retract my rightful lifetime key, then claim I am a thief and not accept my payment for fear of losing your $20 fee is lowly and pathetic. No person woman or man, is going to be okay with your (pay for a cheeseburger today and receive it on Tuesday) business model. The model most people are willing to accept, as intricate and involved as it may be but please just hear me out.
1: Pay for Item = 2: Receive said Item (Mind boggling I know)
Lastly - while receiving a service I didn't pay for (in most cases) is perceived as a good thing, I am not really interested in this little tidbit of "scrutinizing my purchase" service that HB has added. Whatever you have to do to get this fixed, let’s go ahead and get it done.
Signed: The $20 Crook (Imagine me with a toothpick in my mouth and flipping a gold coin)
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