You have entered an invalid product key. If you are trying to log with an username an

[Kohl]

You have entered an invalid product key. If you are trying to log with an username and password, please check your registered email address to obtain the key that is created instead of your old shop login.
Authentication failed!
Logging in...

My key is set to expire in the year 9999 so it's obviously not that. Never had this issue before either.



Edit: My apologies I hadn't checked my e-mail for a new key nor was I aware you were changing how your system operates. I checked my e-mail and entered the key as my username and it works fine.

 

[CodenameG]

You have entered an invalid product key. If you are trying to log with an username and password, please check your registered email address to obtain the key that is created instead of your old shop login.
Authentication failed!
Logging in...

My key is set to expire in the year 9999 so it's obviously not that. Never had this issue before either.



Edit: My apologies I hadn't checked my e-mail for a new key nor was I aware you were changing how your system operates. I checked my e-mail and entered the key as my username and it works fine.

Alright! Awesome!

 

[xnoobie-]

I have this problem too but im too dumb to figure it out can someone explain this to me?

 

[CodenameG]

I have this problem too but im too dumb to figure it out can someone explain this to me?

make a new thread in the support section, and include a full log as an attachment.