This is an honest, not sarcastic question, though I am sure it will be deleted immediately. Whenever I post an issue on this forum I have to prepare for the frustration of just being brushed off. I receive one line, canned answers that are an obvious attempt to just get rid of me. I try and post clear, descriptive threads that take more than a second to write, not "Bot no work. Why?". I run my own contracting business and if I treated my customers like you guys treat me I would be out of business. For example, I made a few posts yesterday that were not answered satisfactorily AT ALL. After being asked to post one of my issues to Kicks thread, as it was a profile issue, and pm a mod the link, which I did immediately, I have received no indication that my post was even looked into. In my pm to the mod I expressed my dissatisfaction with how I am dealt with, and with how any answer I receive is a one liner with zero thought put into it I received the response, and I quote, "thx"... This has to be a deliberate attempt just to screw with me. So I sent an "e-mail" to the "contact us" link and have yet to receive an answer...even a one liner.
Also I posted an honest question on kicks thread, other than my exact profile issue as I wanted to keep them separate, asking how Kick levels to 90 in a week as he claimed in his thread. In the post I explained that any time I leave the bot on questing and dont babysit it is herpa derpa somewhere not doing as it should when I come back. This post was archived today with no consideration or answer.
I understand you guys job is hard and frustrating at times, but so is mine and I would venture to say many peoples is. I am sure this will be deleted, and I know I run the risk of being banned by expressing my dissatisfaction in this way.
The poor customer service I receive is the absolute only reason I do not upgrade to more sessions. I can handle having to figure most of my problems out on my own but I can not handle being shown my business does not matter to your company. I would like to add that a few months ago I was frustrated with the poor customer service I was receiving and CodenameG took the time to answer my questions to the best of his ability, and he made me feel like he was genuinely concerned. He wrote a few lines that probably took 3 min but his answers were such that I knew he was really trying to help, not just get me to shut up and figure it out myself.
Thank you for taking the time to read this.
Also I posted an honest question on kicks thread, other than my exact profile issue as I wanted to keep them separate, asking how Kick levels to 90 in a week as he claimed in his thread. In the post I explained that any time I leave the bot on questing and dont babysit it is herpa derpa somewhere not doing as it should when I come back. This post was archived today with no consideration or answer.
I understand you guys job is hard and frustrating at times, but so is mine and I would venture to say many peoples is. I am sure this will be deleted, and I know I run the risk of being banned by expressing my dissatisfaction in this way.
The poor customer service I receive is the absolute only reason I do not upgrade to more sessions. I can handle having to figure most of my problems out on my own but I can not handle being shown my business does not matter to your company. I would like to add that a few months ago I was frustrated with the poor customer service I was receiving and CodenameG took the time to answer my questions to the best of his ability, and he made me feel like he was genuinely concerned. He wrote a few lines that probably took 3 min but his answers were such that I knew he was really trying to help, not just get me to shut up and figure it out myself.
Thank you for taking the time to read this.