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Worst support ever.

S

smecko

New Member
Joined
Jan 15, 2010
Messages
3
Where the hell is the support? I kinda need it badly.. Been mailing to bossland but he is not awnsering...
 
He's in the holidays I think,
Just post here and you will get good and fast support.
 
If you have problem with pay or something in this way you must wait for bossland in other ways make post here on forum or pm tony.

dont spam bossland with lol aks :)
 
smecko said:
Where the hell is the support? I kinda need it badly.. Been mailing to bossland but he is not awnsering...
Click to expand...

Join the club, been waiting 4 days for a invoice to be deleted...4 days without be able to use my bot. what makes it worse tho is you see Bossland online for a hour or so and it still doesnt get fixed...
 
Bossland is entitled to a holiday like the rest of us, he does try to deal with stuff when he comes on but there will be loads of things for him to deal with.
 
bambi_1978 said:
Bossland is entitled to a holiday like the rest of us, he does try to deal with stuff when he comes on but there will be loads of things for him to deal with.
Click to expand...

just wait untill he is back and he will sort it, like bambi said he is on a holyday and he needs breaks too like other devs / people do too.
When he is online he has proablly loads of issues and problems to deal with and then still he can only do a little bit of that, so bare with it and it will get sorted.
 
Hey Guy, you never bought a personal help via PM! This is a community-forum!
 
iceblizz said:
Join the club, been waiting 4 days for a invoice to be deleted...4 days without be able to use my bot. what makes it worse tho is you see Bossland online for a hour or so and it still doesnt get fixed...
Click to expand...

Are you really ignorant enough to think that the ONE hour he is on, he will skip straight through the maxed inbox he usually has [500+ PM] and go directly to YOUR issue, skipping those who have waited longer then you? Sigh.
 
You have one post, which tells me you haven't posted about your problem on these forums for any of the numerous community people (or myself or Tony or any of the devs) to help. I don't have any PM's from you, nor did you even describe what your issue is in your post.

How do we help that which we do not know?
 
joshsavage91 said:
Are you really ignorant enough to think that the ONE hour he is on, he will skip straight through the maxed inbox he usually has [500+ PM] and go directly to YOUR issue, skipping those who have waited longer then you? Sigh.
Click to expand...

not just a hour, see him on numerous times during the day. As for he is on holiday according to the "news" section he returned on the 21st, yet my problem has still not been fixed. When you run a buisness you provide customer support. If you cant handle all the support thats needed you employee more people. I havent been able to use my Product for 5 days now, a product in which I pay for.
 
ski said:
You have one post, which tells me you haven't posted about your problem on these forums for any of the numerous community people (or myself or Tony or any of the devs) to help. I don't have any PM's from you, nor did you even describe what your issue is in your post.

How do we help that which we do not know?
Click to expand...
same here
no pm's no emails no contact at Live Support
 
Tony went way above the kind of support I expected last night, Spent about a hour with me on team viewer fixing my .net problem and getting me all setup.

Was a great feeling after leaving the community for 6 months to come back and be welcomed with that level of help.
 
Thought I'd logged on to the wowi forums for a minute there.
 
Last edited:
iceblizz said:
not just a hour, see him on numerous times during the day. As for he is on holiday according to the "news" section he returned on the 21st, yet my problem has still not been fixed. When you run a buisness you provide customer support. If you cant handle all the support thats needed you employee more people. I havent been able to use my Product for 5 days now, a product in which I pay for.
Click to expand...

Right. Again, let me stress to you that he has been on vacation for three weeks, and probably has ALOT of catching up to do. Stop being so ignorant.
 
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