Why is HB logging out after a succesful login?

[odarn]

It just tries to log back in just to get a too many cessions message.
Could some one of the dev team please explain to us why this happens. If we know the reason we might be able to accept it for as long as it takes to fix it. But right now, every moderator is making it sound like it is the responsability of the users. Which is plain wrong.
edit: here is an idea
The HB team has no idea how to fix this bug, that is why they are systematically pointing the finger at the users!

 

[chinajade]

It just tries to log back in just to get a too many cessions message.
Could some one of the dev team please explain to us why this happens. If we know the reason we might be able to accept it for as long as it takes to fix it. But right now, every moderator is making it sound like it is the responsability of the users. Which is plain wrong.
edit: here is an idea
The HB team has no idea how to fix this bug, that is why they are systematically pointing the finger at the users!

Hi, Odarn,

You can find some explanation for the issue here:

HelpDesk: 'Max Session' errors​

If you are logging in, then getting booted, that is an issue with one of the following:

• Your Antivirus
• Your firewall
• Another 'tool' you are running that interferes with Honorbuddy (e.g., FRAPS, Spyware Doctor)
• Users fiddling with things for which they don't understand ramifications (e.g., "hosts" file), or how to use correctly (tunneling proxies)
• An ISP issue

And, of course, an Honorbuddy bug is never out of the question.

You should make a post into the Support forum regarding the issue. You also must attach your full log that captures the issue to that post.

Ref: [Guide] How to attach your log​

In the worst cases, there is always arranging for a TeamViewer session: Honorbuddy Service
The Support team is very gifted, and can usually figure out the problem in all but the rarest of cases.

Thread closed--follow up to the Support forum.

cheers,
chinajade