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why does it say started but its in idle

I'm assuming you deleted settings, change the anchor distance or un-check it and retry. Have you tried an alternate account as well ?
 
did you have a capcha that isnt registering on your "main" otherwise it really sounds like a softban on the "main" account

Did you travel to a new farming spot without adequate time to travel there IRL?? Like you logged in last in NYC and are trying to farm in sanfrancisco 30 minutes later???

Softban -should end in30 mins-4 hours -maybe 12
capchas- maybe PF isnt picking up the capcha.... Perhaps if you aren't farming on PF too far from where you're currently located, you can log on and check via phone or spoof program to that location your at in PF and try logging in from the spoofed location on your phone to check if there's a capcha. Although i dont recommend using non buddy products often.
 
not a softban for sure, i didnt have a captcha key in place so i just purchased 3$ worth of that and put in my key but that didn't solve my problem.
 
when you log on to that specific account on your phone, are you able to spin stops/catch pokemon ?
 
few options here:

restart computer
reinstall the bot
run the bot on a different account for an hour or so and then try going back to that account in a few hours

last question: do you have a stop after X items or X catches enabled?
 
Take a screenshot of your loot and catch settings for me to see.
 
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