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What should I do?

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CarlGarside

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Hey Guys,

Okey so this is along story so i won't bother you will all details. Basically I sent a request to Bossland for the money I paid for my HB Lifetime to moved over to a GB 30 days and then I would pay the monthly fee after that. Before sending the request I had the HB program approx 3-4 times MAX and decided that HB was not for me and I should have got GB instead.

So I sent the PM requesting it to be changed. He replied and asked me why so I replied with my reason as seen above. He then did not respond for a period of 24 hours or so. So I asked him to reply kindly he then replied another 24 hrs later and said "ITS SUUUUUUNNNNNDAAAAAY" that's all he wrote. Basiclaly he got mad just because I sent him a PM on sunday. So I wrote back and said how dispointed I was with his last reply and asked for either a refund or for my request to be carried through again he continued to ignore me. Since my last post I have seen Bossland log on at leaste 15 times in total. Its been 5 days since I sent my request.

So here is my question, Should I even risk sending him more money for GB? It seems he doesnt not want to transfer me to GB from HB (via using the money already paid). So my only option would be to purchase GB seperately which means I lose out on 25EUROS.

What do you guys think I should do? If I buy the Gb seperately should I also do a charge back on my card for the 25 euros?

Thanks.
 
On the assumption that this is the full story, sorry. We refund for any reason in the first 30 days. This seems out of character - I'll talk to Bossland and make sure you get refunded.
 
Locking this and deleting flames - OP has made a complaint and is entitled to have us look at it without people flaming him.
 
On the assumption that this is the full story, sorry. We refund for any reason in the first 30 days. This seems out of character - I'll talk to Bossland and make sure you get refunded.

Indeed, I've never known Bossland to reply in such a way, if that is the case. Locking this to prevent any further flaming until its sorted out.

Edit: Apparently double-locked!
 
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