Hi!
So I just got banned on my account that I've had for over 6 years now. I got banned from using GB2 (I'll probably never bot again if I get this resolved). I got home a few hours ago and everything was fine, I logged out, then logged back in again after an hour or so and HSd to Stormwind where I went AFK for a bit, when I got back I had been disconnected and when I tried to log in it said "This World of Warcraft account has been closed and is no longer available for use. pleas go to...".
On battle.net it clearly says that you're suppose to get an email regarding why and how long you're banned. I haven't got one so I'm not sure if this is a permanent ban (which I believe it is) or something like a week. (this is my first ban ever) I also called Blizzard and I was very polite towards him and he was very polite towards me but he said he was unable to help me out because that was not in his department nor was any phone support.
So I'm trying to come here for some advice: I'll write my appeal to get the ban lifted but what approach should I have? Should it be something like "This must be a mistake there must've been a keylogger or virus or something or I got hacked" (mind that all the gold I've made I've used on this account; I have no other account) or should it be something in the spirit of "I'm really sorry and I truly will not do this again, you may remove all my gold and what not. I promise to never abuse the game or it's players again".
For the record, the last one is true, I for sure won't bot again.
Any help given is greatly appreciated, thanks in advance!
So I just got banned on my account that I've had for over 6 years now. I got banned from using GB2 (I'll probably never bot again if I get this resolved). I got home a few hours ago and everything was fine, I logged out, then logged back in again after an hour or so and HSd to Stormwind where I went AFK for a bit, when I got back I had been disconnected and when I tried to log in it said "This World of Warcraft account has been closed and is no longer available for use. pleas go to...".
On battle.net it clearly says that you're suppose to get an email regarding why and how long you're banned. I haven't got one so I'm not sure if this is a permanent ban (which I believe it is) or something like a week. (this is my first ban ever) I also called Blizzard and I was very polite towards him and he was very polite towards me but he said he was unable to help me out because that was not in his department nor was any phone support.
So I'm trying to come here for some advice: I'll write my appeal to get the ban lifted but what approach should I have? Should it be something like "This must be a mistake there must've been a keylogger or virus or something or I got hacked" (mind that all the gold I've made I've used on this account; I have no other account) or should it be something in the spirit of "I'm really sorry and I truly will not do this again, you may remove all my gold and what not. I promise to never abuse the game or it's players again".
For the record, the last one is true, I for sure won't bot again.
Any help given is greatly appreciated, thanks in advance!