Good Morning all, Firstly let me say I was a bit hesitant about posting this as it could be interpreted as flaming however that is not my intention it is simply my intention to put 2 and 2 together to point what has happened in my case.
On my account #2 I leveled up a toon simply to farm panda herbs/ore. Mind you I have been botting on this account for around 2 years and never received so much as a warning. Yesterday I recieved an email stating (Banhammer)
***Notice of Account Closure***
Account Name: WOW1
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")
This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.
Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.
We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://us.battle.net/wow/en/services/anti-gold/
The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.
If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html
For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: http://us.battle.net/support/en/article/300515
Regards,
Customer Services
Blizzard Entertainment
http://us.battle.net/wow/en/
So this is where bothaven comes in. I began using two bothaven plugins. The first is anti-stuck for druids and the other was GB helper which is supposed to help gb skip nodes with X amount of mobs near a node. I was botting for around 4-5 hours before my account received the ban-hammer. This was the first time I tried any bothaven plugins.
While I accept the challenge to bot and not get banned I think it noticeable that in the short amount of time spent farming using those plugins that I got banned.
And now the Good News. I was able to successfully gain my account back. However it should be noted on the first attempt I got a generic reply issue closed we've done what were going to do. On my second ticket lifted the ban. So to those who do get banned I would say don't stop trying on the first and second attempts. Keep pleading your case. I was heartbroken because I had saved up around 17k ore and 26k herbs that I was saving for 5.2.
Moral of the story, do some research before using plugins from an outside source.
I will say that I am an avid user of bothavens profiles and have bought a few and am very happy with them. However I will never use another one of their plugins.
This is the latest response from Customer Support:
Greetings,
Thank you for contacting us concerning the recent action taken against the World of Warcraft account WoW1. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored.
Please take a few moments to look over the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html), as we take matters involving the integrity of the game environment very seriously. Please understand that should another incident of this nature arise in the future, it is possible that a different outcome will be reached, up to and including Account Closure.
The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..." Additionally, the Battle.net Terms of Use (http://us.blizzard.com/en-us/company/about/termsofuse.html) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."
Thank you for your continued correspondence in regards to your account and for respecting our position.
Blizzard Entertainment
http://battle.net/support
What does the ?Answered? status mean?
- A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click ?Need More Help? in-game, after you view the in-game response.
- Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html
On my account #2 I leveled up a toon simply to farm panda herbs/ore. Mind you I have been botting on this account for around 2 years and never received so much as a warning. Yesterday I recieved an email stating (Banhammer)
***Notice of Account Closure***
Account Name: WOW1
Reason for Closure: Terms of Use Violation -- Exploitative Activity: Unauthorized Cheat Programs ("Hacks")
This account was closed because one or more characters were identified using an unauthorized cheat program, also known as a "hack." These programs provide character benefits normally not achievable in the World of Warcraft. Such benefits include, but are not limited to, increased speed, teleportation, or running through walls/boundaries. Use of these unauthorized programs harms the game environment because they offer an unfair advantage over other players and supersede the intended limits of the game.
Even if this is the result of account sharing, the account owner can still be held responsible for the penalty because of the impact it had on the game environment.
We've found the above behavior is many times directly related to groups responsible for compromising World of Warcraft accounts; we take these issues very seriously. To better understand our position against exploitative activity and the risks involved, please review this article: http://us.battle.net/wow/en/services/anti-gold/
The exploitative activity that took place on this account violates the World of Warcraft Terms of Use. We ask you take a moment to review these terms at http://us.blizzard.com/company/legal/index.html. Note that additional Terms of Use violations may result in more severe actions against this account, up to and including permanent closure.
If you believe your account was compromised, please go to the following website https://us.battle.net/account/support/account-recovery.html. Our support staff will assist you as soon as possible. If you are unable to access your account due to the password being changed, please visit our Login Support site here: https://us.battle.net/account/support/password-reset.html
For any disputes of this action or further information on exploitive activity, please visit the Account Administration Overview and contact page here: http://us.battle.net/support/en/article/300515
Regards,
Customer Services
Blizzard Entertainment
http://us.battle.net/wow/en/
So this is where bothaven comes in. I began using two bothaven plugins. The first is anti-stuck for druids and the other was GB helper which is supposed to help gb skip nodes with X amount of mobs near a node. I was botting for around 4-5 hours before my account received the ban-hammer. This was the first time I tried any bothaven plugins.
While I accept the challenge to bot and not get banned I think it noticeable that in the short amount of time spent farming using those plugins that I got banned.
And now the Good News. I was able to successfully gain my account back. However it should be noted on the first attempt I got a generic reply issue closed we've done what were going to do. On my second ticket lifted the ban. So to those who do get banned I would say don't stop trying on the first and second attempts. Keep pleading your case. I was heartbroken because I had saved up around 17k ore and 26k herbs that I was saving for 5.2.
Moral of the story, do some research before using plugins from an outside source.
I will say that I am an avid user of bothavens profiles and have bought a few and am very happy with them. However I will never use another one of their plugins.
This is the latest response from Customer Support:
Greetings,
Thank you for contacting us concerning the recent action taken against the World of Warcraft account WoW1. After a thorough review of the circumstances involved in this action, the account has been reopened and access restored.
Please take a few moments to look over the World of Warcraft Terms of Use (http://us.blizzard.com/en-us/company/legal/wow_tou.html), as we take matters involving the integrity of the game environment very seriously. Please understand that should another incident of this nature arise in the future, it is possible that a different outcome will be reached, up to and including Account Closure.
The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..." Additionally, the Battle.net Terms of Use (http://us.blizzard.com/en-us/company/about/termsofuse.html) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."
Thank you for your continued correspondence in regards to your account and for respecting our position.
Blizzard Entertainment
http://battle.net/support
What does the ?Answered? status mean?
- A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click ?Need More Help? in-game, after you view the in-game response.
- Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment
If you no longer wish to receive these automatic responses from Blizzard, click here to unsubscribe: <https://www.battle.net/account/management/settings/change-communication.html
