I called in the support today to try to recover an acc and I was surprised with what told me the employee. I decided to share with you. She should be new employee and unaware read in the computer aloud the reason of the ban, she said: saying here that you collected more than 100 items inside of 24hs! I believe that are 100 stacks inside of 24hs, for auto ban. In agreement with some tests that I did here, the information proceeds.