Unable to use buddy store

[fsfsfs]

I just got my key today under the account fsfsfs. I can log in to buddyauth and see my honorbuddy key. However, when I try to obtain stuff from buddy store it says ”Purchase failed. You don't own a key for Honorbuddy in your buddyauth account. Please make sure you are using the buddyauth account that your keys are bound to. “ Please help.

 

[chinajade]

Hi, Fsfsfs,

You have used a different email to create your Buddy Store account—this won't work. To create your Buddy Store account, you must use the same email address you used to purchase the Buddy bot. This article should answer all your questions in using the Buddy Store, including getting the account set up correctly.

BosslandGmbH:Getting Started with the Buddy Store (as a User)​

cheers,
chinajade

 

[fsfsfs]

Thanks for your fast reply, but it could not solve the problem. I used PERSONAL DETAILS REMOVED for both key purchasing and buddystore acc(which is the same acc as buddyauth).

 

[chinajade]

Hi again, Fsfsfs,

At this point, your only option is to contact [email protected], and work with them to resolve the issue.

cheers,
chinajade