Unable to log in.

[motoboy70]

Attached to WoW with ID 1028
Loading Honorbuddy 2.0.0.3144 settings.
Authenticating..
Authentication failed.
Authenticating..
Could not connect to the authentication server. It may be too busy to process your request. Please wait a few minutes and try again!
Authentication failed.
Authenticating..
Could not connect to the authentication server. It may be too busy to process your request. Please wait a few minutes and try again!
Authentication failed.



this is my error log. its paid and everything, been working fine until today.

 

[chinajade]

motoboy70, this Wiki page and this page contain what we know about how to debug this problem.

If they can't solve for you, you will probably need Tony's assistance. Please let us know what the problem was, if you figure it out and it wasn't covered by the Wiki.

cheers,
CJ

 

[Tony]

is everything ok now for you?

 

[thelini]

I got the same messages this day. Yesterday everything worked well, I didnt change any settings or software on my computer. I also disabled firewall + avast, nothing changes. I tried with my notebook and it didnt work either. I can login on Honorbuddy - Login but it says "NOT PAID!" (my GB isnt paid atm) and I also can send and recieve packages via "ping http://hb.buddyauth.com/" without any loss. The wiki says I should disable the firewall and avast and the firewall of my router (fritzbox 7270, but I didnt find an option to disable this firewall). Overall, I changed nothing (!) since yesterday.

Advide: I had problems purchasing +30 days for GB since yesterday due to I wasnt directet to the payment site (no answer from server). Can this have anything to do with each other?


mfg thelini


PS: I wrote Bossland a pm because of the problem with purchasing another +30 days.

 

[Tony]

if there is an unpaid invoice on your acc you cant use it at all

 

[thelini]

So I cant even use HB when I have a GB +30 days invoice? I might have about 10 of them because I try from time to time to purchase but I never get redirectet to the payment site.
I used HB last night so this should not be the problem.

 

[bossland]

removed all not paid ones

 

[thelini]

Thank you a lot! HB runs now again =) I ll try to purchase the +30 days again. Hope everything is working now for me..

Edit: I wasnt redirectet to the payment site, so the friend of my sister paid for me from a different internet connection. I dont know why I have problems with this but it should be paid now so everything should be okay.