Unable to install or open honorbuddy

[Solfyre]

Honorbuddy would crash to desktop immediately after login each time I would try to open it. So I uninstalled honorbuddy and attempted to reinstall from the .exe installation file. However, the installation fails. I get the following error:

"Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. Fore more information see the log file. 0x80070490 - Element not found."

Any ideas?

Here is the log:

[27D8:1414][2015-04-25T20:35:30]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\Downloads\Honorbuddy Installer.exe, cmdline: ''
[27D8:1414][2015-04-25T20:35:30]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530.log'
[27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\Honorbuddy Installer.exe'
[27D8:1414][2015-04-25T20:35:30]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[27D8:1414][2015-04-25T20:35:31]i100: Detect begin, 3 packages
[27D8:1414][2015-04-25T20:35:31]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[27D8:1414][2015-04-25T20:35:31]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[27D8:1414][2015-04-25T20:35:31]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[27D8:1414][2015-04-25T20:35:31]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[27D8:1414][2015-04-25T20:35:31]i101: Detected package: NetFx451Web, state: Present, cached: None
[27D8:1414][2015-04-25T20:35:31]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[27D8:1414][2015-04-25T20:35:31]i101: Detected package: Honorbuddy, state: Absent, cached: None
[27D8:1414][2015-04-25T20:35:31]i199: Detect complete, result: 0x0
[27D8:08F0][2015-04-25T20:35:47]i000: Setting string variable 'InstallFolder' to value 'F:\Programs\Honorbuddy'
[27D8:1414][2015-04-25T20:35:48]i200: Plan begin, 3 packages, action: Install
[27D8:1414][2015-04-25T20:35:48]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[27D8:1414][2015-04-25T20:35:48]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[27D8:1414][2015-04-25T20:35:48]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_0_vcredist110_x86.log'
[27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_1_Honorbuddy_rollback.log'
[27D8:1414][2015-04-25T20:35:48]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Jacob\AppData\Local\Temp\Honorbuddy_20150425203530_1_Honorbuddy.log'
[27D8:1414][2015-04-25T20:35:48]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[27D8:1414][2015-04-25T20:35:48]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[27D8:1414][2015-04-25T20:35:48]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[27D8:1414][2015-04-25T20:35:48]i299: Plan complete, result: 0x0
[27D8:1414][2015-04-25T20:35:48]i300: Apply begin
[24F8:25CC][2015-04-25T20:35:50]i360: Creating a system restore point.
[24F8:25CC][2015-04-25T20:36:00]i361: Created a system restore point.
[27D8:1414][2015-04-25T20:36:00]i000: Caching bundle from: 'C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Jacob\AppData\Local\Package Cache\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\Honorbuddy Installer.exe'
[27D8:1414][2015-04-25T20:36:00]i320: Registering bundle dependency provider: {c43d3acd-ecb5-4071-a098-22d88345cbb1}, version: 2.5.13765.784
[27D8:2E98][2015-04-25T20:36:00]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[27D8:2E98][2015-04-25T20:36:00]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Downloads\'
[24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[24F8:0EF0][2015-04-25T20:36:00]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[24F8:0EF0][2015-04-25T20:36:00]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27D8:2E98][2015-04-25T20:36:00]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490.
[27D8:2E98][2015-04-25T20:36:00]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[27D8:2E98][2015-04-25T20:36:03]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[24F8:0EF0][2015-04-25T20:36:03]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[24F8:0EF0][2015-04-25T20:36:03]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27D8:2E98][2015-04-25T20:36:03]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490.
[27D8:2E98][2015-04-25T20:36:03]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[27D8:2E98][2015-04-25T20:36:06]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[24F8:0EF0][2015-04-25T20:36:06]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[24F8:0EF0][2015-04-25T20:36:06]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27D8:2E98][2015-04-25T20:36:06]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Jacob\AppData\Local\Temp\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\vcredist110_x86, error: 0x80070490.
[27D8:1414][2015-04-25T20:36:06]e000: Error 0x80070490: Failed while caching, aborting execution.
[27D8:1414][2015-04-25T20:36:06]i330: Removed bundle dependency provider: {c43d3acd-ecb5-4071-a098-22d88345cbb1}
[27D8:1414][2015-04-25T20:36:06]i352: Removing cached bundle: {c43d3acd-ecb5-4071-a098-22d88345cbb1}, from path: C:\Users\Jacob\AppData\Local\Package Cache\{c43d3acd-ecb5-4071-a098-22d88345cbb1}\
[27D8:1414][2015-04-25T20:36:06]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

 

[Tony]

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart