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Unable to authenticate : Please hurry respond!

S

sinner1337

Member
Joined
Oct 17, 2012
Messages
81
When i start pokemon go on my phone i get Unable to authenticate since the last update.. It workt yesterday but this morning and some cupple of hours in, it havent workt at all.. I tryed like everything google can offer, remove google account, reinstall, delete cashe etc..

My quastion is, am i banned? I havent gotten any mail from niantic about iam banned. And i can enter with my second pct account, but not with google.. Can i someone see if iam banned or what do you guys think?
 
Loads of us got banned yesterday, if you cant log in on your phone then you need to start over.
 
OK Thanks :) Sad to hear was my main account! But i knew that if i got banned that its just to start over! Thank the gods and people who done pf!!
 
I just got this from Niantic:


##- Please type your reply above this line -##

Trainer,

We have received your appeal. Our goal is to provide a fair, fun and legitimate game experience for everyone. Use of any other third-party software or app, including but not limited to scripts/apps, applications used to falsify your location, emulators, modified or unofficial software and/or accessing Pokémon GO clients or backends in an unauthorized manner is considered cheating.

We are reviewing all account termination appeals. If our system determines that your account was terminated in error, we will send an email to confirm that your account has been reinstated.

If you have not received an email stating your account was terminated, but are experiencing login issues or map loading errors it may just be a temporary server issue. Please try to login again in a few hours.

-NianticOps


Tho i wrote an appeal to them writing some kinda of true bs i could come up with. but i havent gotten any other mails saying that iam banned? BUT i should just go forward and tr not to get my hopes up ?
 
sinner1337 said:
I just got this from Niantic:


##- Please type your reply above this line -##

Trainer,

We have received your appeal. Our goal is to provide a fair, fun and legitimate game experience for everyone. Use of any other third-party software or app, including but not limited to scripts/apps, applications used to falsify your location, emulators, modified or unofficial software and/or accessing Pokémon GO clients or backends in an unauthorized manner is considered cheating.

We are reviewing all account termination appeals. If our system determines that your account was terminated in error, we will send an email to confirm that your account has been reinstated.

If you have not received an email stating your account was terminated, but are experiencing login issues or map loading errors it may just be a temporary server issue. Please try to login again in a few hours.

-NianticOps


Tho i wrote an appeal to them writing some kinda of true bs i could come up with. but i havent gotten any other mails saying that iam banned? BUT i should just go forward and tr not to get my hopes up ?
Click to expand...
The ban emails come after about a week. If you are getting a message with the word authenticate in it you are unfortunately banned. The pf team do have a post apologizing for this.
 
Could you be the best savier in the world and link me this? ( dont know wy but cant find it )
 
egertron said:
If you are getting a message with the word authenticate in it you are unfortunately banned.
Click to expand...

That is not necessarily true. You can get a message with the word authenticate in it, and these can be simple server problems also. I and many of us have gotten "Unable to authenticate" on login and have just retried and that solves the problem and then it logins in OK.

When they ban you, you can also occasionally see this message "Unable to authenticate" as well, but more often you will get the "Failed To Get Game Data From The Server" error message.

So what I am saying is that if you see a message with the word authenticate in it, it doesn't always mean you are automatically banned. It could be server problems as well.
 
Last edited:
leinifas10 said:
That is not necessarily true. You can get a message with the word authenticate in it, and these can be simple server problems also. I and many of us have gotten "Unable to authenticate" on login and have just retried and that solves the problem and then it logins in OK.

When they ban you, you can also occasionally see this message "Unable to authenticate" as well, but more often you will get the "Failed To Get Game Data From The Server" error message.

So what I am saying is that if you see a message with the word authenticate in it, it doesn't always mean you are automatically banned. It could be server problems as well.
Click to expand...

Thanks pal for the info, Tho in my case i 8 out of 10 times get unable to Authenticate and about 1 of 10 it shows Failed to get game data from server, not even 1 in 10 mabey 1 in 20 :S

Any how, could someone tell me if there any good way to get this back? Like what should i wrote to them in an apperals ?
 
sinner1337 said:
When i start pokemon go on my phone i get Unable to authenticate since the last update.. It workt yesterday but this morning and some cupple of hours in, it havent workt at all.. I tryed like everything google can offer, remove google account, reinstall, delete cashe etc..

My quastion is, am i banned? I havent gotten any mail from niantic about iam banned. And i can enter with my second pct account, but not with google.. Can i someone see if iam banned or what do you guys think?
Click to expand...

You are banned!
 
The issue is, if you had that error and just jumped on a ban appeal, you just incriminated yourself... If its server issues, and you sent that email (which, why would you unless you were botting) then you more or less sealed your fate. You should have sent an email to their support instead, asking about login errors. Best of luck for next time!
 
Thanks to you all and especially thanks to CAcove for the straight up answer i needed to hear! This was sad to say ( but new the risks ) the main account! So i haven't gotten banned before. But i'am already up and running, lvl 22 so soon i be back on my lvl 31 *cheers*
Tho this time i think its gonna be alot funnier consider now you know what candy´s to posses and use the best of all luckey eggs you get for free to power lvl up with
 
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