Senator Palpatine
New Member
- Joined
- Jul 16, 2012
- Messages
- 82
- Reaction score
- 1
Hello all, I'm currently trying to recover an old account of mine, and since I'm going to be waiting a while to get in the phone queue, I have a few questions.
Not long ago, my account got hacked and I stopped caring altogether. Now, I'm playing again and I'm trying to get it back. With my new account, I was able to use the same email as the previous (lost) account. This leads me to believe that the email was of course, changed. Now, I do remember the name of the WoW account itself, and provided that info in the ticket, etc. The name on the account is mine, and I will be able to submit valid ID for it. However, I know that they use CD keys as proof as well. I do not have my WoW (Cata) CD key around anymore. But, the battle net account has a Diablo 3 license on it also, which I DO have the CD key for. Would they accept that as proof also? I'm trying to get them to link the two (New and old) accounts together. I do not know the new email on the lost account, though, since it was changed without my consent. I do know the Secret Question/Answer, but this was BEFORE Blizzard decided they wanted people to update their questions/answers. So I'm not completely sure about that one.
With all this said, how likely, with your experiences, do you think I can get my old account back and link it to my newer one? I've never had to really deal with CS before.
Thanks!
Not long ago, my account got hacked and I stopped caring altogether. Now, I'm playing again and I'm trying to get it back. With my new account, I was able to use the same email as the previous (lost) account. This leads me to believe that the email was of course, changed. Now, I do remember the name of the WoW account itself, and provided that info in the ticket, etc. The name on the account is mine, and I will be able to submit valid ID for it. However, I know that they use CD keys as proof as well. I do not have my WoW (Cata) CD key around anymore. But, the battle net account has a Diablo 3 license on it also, which I DO have the CD key for. Would they accept that as proof also? I'm trying to get them to link the two (New and old) accounts together. I do not know the new email on the lost account, though, since it was changed without my consent. I do know the Secret Question/Answer, but this was BEFORE Blizzard decided they wanted people to update their questions/answers. So I'm not completely sure about that one.
With all this said, how likely, with your experiences, do you think I can get my old account back and link it to my newer one? I've never had to really deal with CS before.
Thanks!