troubles

[svt1337]

hi , i have problems with buddy auth , i request mail , but he wrote me Login was unsuccessful. Please correct the errors and try again.

The user name or password provided is incorrect.
this is my mail , why wrong ?

Hello Svyat1k1337,
You recently requested a password reset on the Buddy Auth Portal.
Your new password is: .....
Once logged in on the portal, you may change your password to something more easily remembered if you feel the need to.

If you did NOT request this password reset, please contact a Buddy staff member.
on my mail

 

[Tony]

tried to reset your pass?

 

[svt1337]

on buddyauth? how ? i request new password but he wrote error )

 

[Tony]

RequestPassword - Buddy Auth Portal

 

[svt1337]

Request Password
Please correct the errors and try again.

No user exists with the specified email address.

Email Address
Email address

 

[svt1337]

this is my email 10000000% i look mail buddy in the mail
why error?

 

[Tony]

pm me the email

 

[Tony]

u used caps,that was the problems,your email got no caps

check your email,i sent you the pass reset

 

[svt1337]

thx , but i dont used caps )

 

[Tony]

i am sure you did
on the pm you sent me you used a capital S