Trouble Logging In!

[Baelor86]

Hello all!

Just purchased the buddy yesterday and cannot seem to get past the login screen. I have entered my buddy code, but it just refreshes the login each time. I have also tried the 64 bit version with less success.

I have browsed through the forums for others experiencing this and am wondering if the buddy is still down awaiting a Stormblood update, or if the problem is something else on my end. Any insight would be lovely.

Thank you!

 

[Baelor86]

Thinking I should just go with a refund since nobody seems to have any answers for me.

 

[Nexxy]

Thinking I should just go with a refund since nobody seems to have any answers for me.

I have the same problem too, not sure what is wrong with it.

@Tony : I already contacted support, they told me it was a technical issue, your next question : Are the prerequisites installed? Answer : Yes. The login just refreshes and does not seem to attach to client. Doing a completely new folder has not so far resolved the issue either. I have tried 32B and 64B and both just have the same issue.

Log Says :
[13.55.30.173 N] RebornBuddy64 1.0.140.0
[13.55.34.460 N] Logging in...
[13.55.35.156 N] T: 5248037207773076977 H: 1247723416
[13.55.35.269 N] Error during login procedure
[13.55.35.406 N] Authentication failed!
------------------------------------------------
According to BuddyAuth my key is active.

 

[Nexxy]

Hello all!

Just purchased the buddy yesterday and cannot seem to get past the login screen. I have entered my buddy code, but it just refreshes the login each time. I have also tried the 64 bit version with less success.

I have browsed through the forums for others experiencing this and am wondering if the buddy is still down awaiting a Stormblood update, or if the problem is something else on my end. Any insight would be lovely.

Thank you!

You have to download this version : https://www.thebuddyforum.com/threads/rebornbuddy64-beta.337285/

 

[Baelor86]

Thank you Nexxy. That appears to have solved the login issue. Just don't have ExBuddy.