My account got banned within the Ban wave, and I also got a 6 month suspension.
I had a chat with 2 different Game Masters over the past 2 days through their official website. Here is what they have told me, maybe its useful information for you guys.
Ps: I send a copy of the chat log to my mail, I removed the GM's name down here, if you're interested in the whole chat log let me know.
Chat 1: (This GM mentioned that they have tracked me a week before the ban)
GM1: No trouble at all. Anything else while I am here?
you: well i have one last question
you: my cousin was here 3 weeks ago, but that was a long time ago, and he played on his account on my computer, over the weekend (NOT my account though) can it be something with that you think?
GM1: I cannot see the exact time frame but it does looks to be within the last week or so, so most likely not.
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Chat 2: (Here I asked a GM if i was able to start a new account without having to worry to get banned again after removing HB from my computer, I asked him if they scan registry or other sources like that. This GM gave some interesting feedback on how they track.)
you: did you read my question? Cause i want to make sure i dont get in trouble again, i m just concerned
you: I uninstalled the program itself and removed the map,
GM2: Yes, I was just checking with some specialist
GM2: Even if you have the bot still in your PC, if you don't use it we won't take actions
GM2: We only sanction when we are 100% sure that the player used it
you: I was almost considering a whole clean windows install but thats really a pain in the ass to find all the required drivers for graphicvs card and motherboard and all that
GM2: It's not needed to be honest
GM2: As long as you don't run it and let it work, it won't matter
you: okay cool!
i just wanted to know for sure,
I had a chat with 2 different Game Masters over the past 2 days through their official website. Here is what they have told me, maybe its useful information for you guys.
Ps: I send a copy of the chat log to my mail, I removed the GM's name down here, if you're interested in the whole chat log let me know.
Chat 1: (This GM mentioned that they have tracked me a week before the ban)
GM1: No trouble at all. Anything else while I am here?
you: well i have one last question
you: my cousin was here 3 weeks ago, but that was a long time ago, and he played on his account on my computer, over the weekend (NOT my account though) can it be something with that you think?
GM1: I cannot see the exact time frame but it does looks to be within the last week or so, so most likely not.
---------------------
Chat 2: (Here I asked a GM if i was able to start a new account without having to worry to get banned again after removing HB from my computer, I asked him if they scan registry or other sources like that. This GM gave some interesting feedback on how they track.)
you: did you read my question? Cause i want to make sure i dont get in trouble again, i m just concerned
you: I uninstalled the program itself and removed the map,
GM2: Yes, I was just checking with some specialist
GM2: Even if you have the bot still in your PC, if you don't use it we won't take actions
GM2: We only sanction when we are 100% sure that the player used it
you: I was almost considering a whole clean windows install but thats really a pain in the ass to find all the required drivers for graphicvs card and motherboard and all that
GM2: It's not needed to be honest
GM2: As long as you don't run it and let it work, it won't matter
you: okay cool!
i just wanted to know for sure,
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