There's no reaction with my HB

[hankchen]

hey, guys

my Hearthbuddy have some problems these days

and here's the pic and the logs

(my Win7 = traditional chinese)

btw, if you need something I haven't provided, just tell me.


View attachment Hearthbuddy 5684 2016-05-30 01.44.txt
View attachment Hearthbuddy 6608 2016-05-29 19.33.txt
View attachment Hearthbuddy 8048 2016-05-28 20.10.txt

 

[Tony]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
then install this https://www.thebuddyforum.com/BuddyWizard.exe
restart

 

[hankchen]

ok
I'll try it, and reply ASAP

 

[hankchen]

Uh...

I tried it as what you said;
and when the BuddyWizard.exe was running, there was a new problem with my PC

the Wizard want to download two files (vc2015x64.exe & vc2015x86.exe)
and I found that the size of the files was both "0 Kbyte" in my folder
when the Wizard think it was already download them, it want to install, too
But the green bar on the Wizard didn't run, too.

I'll try again, and reply on time.