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The key was not e-mailed

choo hyoung ho

New Member
Joined
Aug 8, 2017
Messages
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my order number #192999

Your payment has been completed, but you have not received the key by email.
 
I received a purchase confirmation email.

Authentication key mail is not coming.

When I try to sign up

It's called missing email.
 
Good morning,

all payments have to be checked manually and do not forget that even if the internet is open 24/7 there are things like illness, vacation time, sleep (different timezones) and so on so please show patience.
Btw. forum support cannot help you at all with payment or key related issues. Please write an email to [email protected] to get things sorted out.

Kind regards
BotOp
 
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