Like many of you I received an email from Blizzard regarding the closure of my account. I was just wondering if this was a temporary ban or if it was permanent since it doesn't explicitly say but I'm pretty sure it's permanent. Either way I stopped playing this game months ago and would mainly bot just because I have a lifetime pass. This is what the email said:
\\Edit I just talked to customer service and they said it was permanent.
*** NOTICE OF ACCOUNT CLOSURE ***
Greetings,
Account Action: Account Closure
Offense: Use of Third-Party Automation Software (also known as bots)
This account was closed for use of unauthorized ***** programs, also known as bots. These programs provide character benefits not normally achievable in the game and detract from the integrity of the game environment.
The account holder is responsible for all activity on the account. We issue suspensions and closures to protect our players and our service in accordance with our Battle.net EULA: http://us.blizzard.com/en-us/company/legal/eula.html and D3 Terms of Use: http://www.blizzard.com/company/legal/d3_eula.html
We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures and may not respond to appeals. For information, see our article: http://us.battle.net/support/en/article/6741
Thank you for your time and understanding.
Regards,
Customer Service
\\Edit I just talked to customer service and they said it was permanent.
*** NOTICE OF ACCOUNT CLOSURE ***
Greetings,
Account Action: Account Closure
Offense: Use of Third-Party Automation Software (also known as bots)
This account was closed for use of unauthorized ***** programs, also known as bots. These programs provide character benefits not normally achievable in the game and detract from the integrity of the game environment.
The account holder is responsible for all activity on the account. We issue suspensions and closures to protect our players and our service in accordance with our Battle.net EULA: http://us.blizzard.com/en-us/company/legal/eula.html and D3 Terms of Use: http://www.blizzard.com/company/legal/d3_eula.html
We don't take this decision lightly. Our team issued this closure only after a careful review of relevant evidence. Our support staff will not overturn these closures and may not respond to appeals. For information, see our article: http://us.battle.net/support/en/article/6741
Thank you for your time and understanding.
Regards,
Customer Service
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