Dear Customer:
This notice is to inform you that we have suspended the FINAL FANTASY XIV service account registered to this e-mail for one or more violations of the FINAL FANTASY XIV User Agreement that occurred on 1/20/2015. Specifically, you have violated following Section(s) of the FINAL FANTASY XIV User Agreement.
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SQUARE ENIX ACCOUNT TERMS OF USE AND OUR PRIVACY POLICY
1. Registered Users
Use of the Website or Services is limited to those satisfying the following conditions:
(b) You represent and warrant that all registration information is truthful and accurate and that you will maintain the accuracy of such information;
FINAL FANTASYR XIV User Agreement
2.1 Cheating and Botting. You may not create or use any cheats, bots, automation software, hacks, mods or any other unauthorised software designed to modify the Game and gameplay. In addition, you may not take advantage of game system bugs and exploits during gameplay.
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Every account action we issue is based on conclusive evidence of a violation and is reviewed for accuracy.
Based on the actions in this most recent incident and any prior record on the service account, we have suspended the FINAL FANTASY XIV service account registered to this e-mail in accordance with the FINAL FANTASY XIV User Agreement. The suspension will last a minimum of 72 hours starting 1/21/2015 0:00 until 1/24/2015 0:00 during which time you will be unable to access FINAL FANTASY XIV. You will lose access to the service account for the duration of the suspension. To best understand the penalties taken against the service account, please review the Account Penalty Policy section on the Support Center at the following link:
FINAL FANTASY XIV: A Realm Reborn Support Center
For information on prohibited activities in FINAL FANTASY XIV, please refer to the Square Enix Account Terms of Use, the FINAL FANTASY XIV User Agreement, and the following URL:
FINAL FANTASY XIV: A Realm Reborn Support Center
As your account has been suspended due to a violation, you will be unable to create another FINAL FANTASY XIV service account for the duration of the suspension. If we find that you have created another FINAL FANTASY XIV service account, we reserve the right to suspend that account as well in our sole discretion. Any further violations may result in termination.
If you suspect the violation resulted from unauthorized access to the FINAL FANTASY XIV service account or the actions of an unauthorized third party who is not your parent or legal guardian, or if there are other points you wish to clarify, please review the following information on the Square Enix Support Center.
FINAL FANTASY XIV: A Realm Reborn Support Center
This message has been sent to you for notification purposes only, and we are unable to address further inquires via replies to this email. Should you have any additional questions or concerns, we ask that you visit the SQUARE ENIX Support Center at [
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- SQUARE ENIX Account Administrator
