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Stuck initializing - Checking for Buddy Store products. This may take a while

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T

T3ntat1ve

New Member
Joined
Sep 30, 2016
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After the 7.1 update today, HB will not start completely. It says please wait while HB initializes, and at the bottom it says Checking for Buddy Store products. I left it like this for over an hour and nothing. I have tried to delete the HB cache folder but nothing.

View attachment 10604 2016-10-26 16.29.txt
 
I'm getting same thing I get a pop up about discord witch I do not have and the store will not load. so I cant use HB any ideaas
 
I do not get anything about discord. I have discord, but there was nothing popping up about that.
 
Yes, it is still doing the same thing. I have tried three or four times with same result.
 
have you tried to restart your machine?

where are you from?
 
I have not tried to restart. I will when I get a chance in a little bit. I am out right now. I am from Wisconsin, US.
 
I also just tried a fresh install of HB and it is also still stuck at the same spot.
 
I am sorry for the delayed response. BUt yes I did have an anti-virus that was installed and it had not caused troubles before(after i disabled some parental controls that were preventing auto update). But it was apparently what was causing trouble. I uninstalled it and now HB is running perfectly. Thank you again, and sorry for the delay.
 
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