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Stuck at Logging in suddenly

stoppersur

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Jun 21, 2016
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I got stuck at logging in. It was running fine 30mins ago for a week.

All firewall is turned off, no Anti virus is running.

Tried a clean reinstall with the installer and reboot.

Still not working.

Please help~
 

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power cycle your router and try again
 
Hi, Stoppersur,

If what Tony suggested doesn't work...

Let's start by rebooting your machine, and cleaning the cache:

Its best to leave the AntiVirus ON, and make the entire Honorbuddy folder, and the Honorbuddy executable, exceptions to your AntiVirus:

Normally, when you disable AntiVirus, Windows will put a default one in as a placeholder.

Since you indicate 'nothing changed, and it just quit working', this strongly points to a silent AntiVirus update as the cause of the problem. This is discussed in the article we linked.


If no joy, then follow the direction for "To Remedy a non-specific Authentication Failed:" in this article, please:


If still no joy, a fresh log, please.


cheers,
chinajade
 
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