Starting a profile disconnected me

[locotumbler]

All exceptions I see are related to Honorbuddy. I don't see anything in the stacktrace caused by Studio Companion. I have to ask you to contact the Honorbuddy support. Sorry. I wish I could tell you something different, but this is beyond anything that I could fix. I am sure Tony or someone else from the Honorbuddy staff is much better suited to help you with this issue.

View attachment 4424 2016-04-15 22.01.txt

I had this happen a few times before. I did the cache clear and fresh HB install to no avail. This log is the first log this install of HB WOW and Windows generate. I did a complete format and new install of all three.

 

[chinajade]

Hi, Locotumbler, and thanks for the log!

It appears you've got a program that is interfering with proper Honorbuddy operation. These articles should walk you through isolating and eliminating the usual suspects:

BosslandGmbH:HelpDesk:AntiVirus Interference​

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

cheers,
chinajade

 

[locotumbler]

this is a completely fresh install. only things i've installed was the drivers needed for operation wow and HB. is there a program i can run that will generate a list of all of the programs installed to review and see what may be causing this?

 

[chinajade]

Hi, Locotumbler,

If you mean "fresh install" of the operating system, then you are using Windows Defender as your Antivirus. You should first investigate this is correctly configured by using the article we previously linked.

For the second article, explore list of installed programs by:

Windows start button
→ Control Panel
→ Program and Features​

cheers,
chinajade

 

[locotumbler]

does this look correct for windows defender?
Also this is the complete list of programs installed.
View attachment 6020 2016-04-17 12.23.txt

 

[Tony]

uninstall Geforce Experience plz

 

[locotumbler]

done. I will let the profile continue to run and post a log after that.

Thank you to both of you Tony and China.

 

[Tony]

you're welcome