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[SOLVED] honor buddy wont work :(

J

JP Steve

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Joined
Jan 16, 2016
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keep getting this prompt when i try to open honor buddy ""the program cant start because MSVCP110.dll is missing from your computer. try reinstalling the program to fix this problem" tried reinstalling honor buddy but still not working, not to sure what to do any help??
 
chinajade said:
Hi, JP Steve, and welcome aboard.

Please show us the full log of the issue, and let's have a look.

cheers,
chinajade
Click to expand...
View attachment 8068 2016-01-16 21.32.txt buf.webp

thats what i got for you
 
Hi again, JP Steve,

Okay, let's try a 'clean install' as described here.


As stated in the article, it is important for the clean install that you:
  • Use a NEW directory in which to install Honorbuddy (e.g., C:/Honorbuddy/)
  • Do NOT copy anything from a previous Honorbuddy installation
  • Do NOT install any third-party products
  • Disable the streaming of all products from the Buddy Store
Please leave it in this configuration until we get your problem sorted.


If no joy, please attach a fresh log from the 'clean install' whether you believe it to be important or not.

cheers,
chinajade
 
chinajade said:
Hi again, JP Steve,

Okay, let's try a 'clean install' as described here.


As stated in the article, it is important for the clean install that you:
  • Use a NEW directory in which to install Honorbuddy (e.g., C:/Honorbuddy/)
  • Do NOT copy anything from a previous Honorbuddy installation
  • Do NOT install any third-party products
  • Disable the streaming of all products from the Buddy Store
Please leave it in this configuration until we get your problem sorted.


If no joy, please attach a fresh log from the 'clean install' whether you believe it to be important or not.

cheers,
chinajade
Click to expand...
View attachment 804 2016-01-17 22.22.txt
 
then when i use the launcher it wont open it prompts me with the same problem as i showed you in the begining of this thread =/
 
Hi again, JP Steve, and thanks for the fresh log.

You now have a completely different failure mode:
[06:26:01.902 N] We couldn't find a compatible WoW process to attach to. There are 64-bit WoW processes running, but Honorbuddy is only compatible with the 32-bit version of the game.​

Almost there. This article should now sort the problem for you:

cheers,
chinajade
 
Last edited:
chinajade said:
Hi again, JP Steve, and thanks for the fresh log.

You now have a completely different failure mode:
[06:26:01.902 N] We couldn't find a compatible WoW process to attach to. There are 64-bit WoW processes running, but Honorbuddy is only compatible with the 32-bit version of the game.​

Almost there. This article should now sort the problem for you:

cheers,
chinajade
Click to expand...
looks like were in business thank you so much for you tme and help much appreciated!!
 
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