[SOLVED] Game crashing on honorbuddy launch

[Yaniix19]

Hello, i have some issues since yesterday,

when i launch HB or when i press the start button (seems random) the game might crash. i tried at least 10 times today, an only 1 of the try worked and the bot worked perfectly.
Here are some logs ;
-Log_1 game crashed 1min after startup, the bot pulled a mob View attachment log_1.txt
-Log_2 game crashed just after linking the game View attachment log_2.txt
-Log_3 worked perfectly View attachment log_3.txt
-Log_4 game crashed atm i pressed start button View attachment log_4.txt

 

[Tony]

any of the programs listed here http://wiki.thebuddyforum.com/index...ams_that_Interfere_with_BosslandGmbH_Products installed?

 

[Yaniix19]

Thanks for your answer Tony,

I have only OBS installed from this list, an i'm not sure it was running when i made the tests. I'll try Tuesday to uninstall it and i'll come back to you with more feedback.

Thanks a lot.

 

[Tony]

alright,keep me updated plz

you're welcome

 

[Yaniix19]

Heya !

So, i had 2 softs from the list : OBS and Teamviewer, before and after uninstalling OBS nothing changed, but after uninstalling teamviewer (so both of them) it seems to work perfectly.
Thanks for your help Tony !

 

[Tony]

you're welcome

 

[Yaniix19]

Do you know if the new curse software cause issues ? got i still got some issues and i don't have any programs from the list installed (it's not cursevoice, its a whole new client)
thanks

 

[Tony]

you can test it by uninstalling it for a bit

whats the exact issues you have now?

 

[Yaniix19]

Same as earlier. Wow crashes after a while. And i tried to uninstall it, didnt worked :/ last log :View attachment 556 2016-04-18 18.34.txt

Edit 1 : It might be plays.tv since it's a recorder software, lemme try uninstall it

 

[Tony]

are you ok now?

 

[Yaniix19]

Nope, it's not :/ i uninstalled almost everything.

 

[chinajade]

Hi again, Yaniix19,

Please switch your WoWclient from DX11 to DX9, and restart the WoWclient. More info here:

BosslandGmbH:HelpDesk:Video driver problem​

If no joy, please show us a fresh log of the problem. It sounds like your failure mode may have changed.

cheers,
chinajade

 

[Yaniix19]

Hello !

When i disabled DX11 to DX9 it seemed to work a bit but it was only for a day, now it's still doing it, same issue, nothing changed for me. No installations, no uninstallations.

Fresh log : View attachment 556 2016-04-18 18.34.txt

Thanks again !

 

[chinajade]

Hi again, Yaniix19, and thanks for the fresh log!

You've got one or more programs that are interfering with Honorbuddy operation. These two articles will walk you through cleaning up the usual suspects:

BosslandGmbH:HelpDesk:AntiVirus Interference​

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

cheers,
chinajade

 

[Yaniix19]

I have to reinstall windows, so i suppose everything will work from now. If it's not, i'll create a new subject, thanks for your help and cya

 

[Tony]

keep us updated no matter what plz