Skips login window issue

[igotdis]

i have not been able to use it due to technical difficulties with the program. i downloaded the program and when i open it and accept the admin response it skips the login window and then comes up with a message saying

Authentication failed.
Unable to connect to Buddy servers.

please help

 

[chinajade]

Hi, Igotdis, and thanks for the log.

The first possiblity is you are missing dependences required to run Honorbuddy. This article will help you sort that problem:

BosslandGmbH:HelpDesk:Missing Dependencies​

The other possibility is your AntiVirus is interfering with Honorbuddy. This article address that:

BosslandGmbH:HelpDesk:AntiVirus Interference​

New users should find "Start Here" helpful (a copy of this also ships with Honorbuddy)::

Honorbuddy "START HERE"​

cheers & welcome aboard,
chinajade