"One or more issues caused the setup to fail. Please fix the issue and then retry setup. For more information see the log file."
Error: 0x800070490 - Element not found.
I found a thread where a similar issue was addressed and it suggested to download and install vcredist_86 directly. I did that, restarted, same issue. I also tried running the installer as admin, still didn't work.
Any advice on the matter appreciated.
Error: 0x800070490 - Element not found.
Code:
[27BC:1324][2015-09-28T13:24:01]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: D:\Downloads\Honorbuddy Installer.exe, cmdline: ''
[27BC:1324][2015-09-28T13:24:01]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[27BC:1324][2015-09-28T13:24:01]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MITCHE~1\AppData\Local\Temp\Honorbuddy_20150928132401.log'
[27BC:1324][2015-09-28T13:24:01]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\Honorbuddy Installer.exe'
[27BC:1324][2015-09-28T13:24:01]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[27BC:1324][2015-09-28T13:24:01]i100: Detect begin, 3 packages
[27BC:1324][2015-09-28T13:24:01]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[27BC:1324][2015-09-28T13:24:01]i000: Setting string variable 'NETFRAMEWORK45' to value '393295'
[27BC:1324][2015-09-28T13:24:01]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[27BC:1324][2015-09-28T13:24:01]i101: Detected package: NetFx451Web, state: Present, cached: None
[27BC:1324][2015-09-28T13:24:01]i101: Detected package: vcredist110_x86, state: Absent, cached: None
[27BC:1324][2015-09-28T13:24:01]i101: Detected package: Honorbuddy, state: Absent, cached: Complete
[27BC:1324][2015-09-28T13:24:01]i199: Detect complete, result: 0x0
[27BC:1324][2015-09-28T13:24:22]i200: Plan begin, 3 packages, action: Install
[27BC:1324][2015-09-28T13:24:22]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[27BC:1324][2015-09-28T13:24:22]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[27BC:1324][2015-09-28T13:24:22]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[27BC:1324][2015-09-28T13:24:22]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\MITCHE~1\AppData\Local\Temp\Honorbuddy_20150928132401_0_vcredist110_x86.log'
[27BC:1324][2015-09-28T13:24:22]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\MITCHE~1\AppData\Local\Temp\Honorbuddy_20150928132401_1_Honorbuddy_rollback.log'
[27BC:1324][2015-09-28T13:24:22]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\MITCHE~1\AppData\Local\Temp\Honorbuddy_20150928132401_1_Honorbuddy.log'
[27BC:1324][2015-09-28T13:24:22]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[27BC:1324][2015-09-28T13:24:22]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[27BC:1324][2015-09-28T13:24:22]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[27BC:1324][2015-09-28T13:24:22]i299: Plan complete, result: 0x0
[27BC:1324][2015-09-28T13:24:22]i300: Apply begin
[1E94:1F98][2015-09-28T13:24:23]w308: Automatic updates could not be paused due to error: 0x80040154. Continuing...
[1E94:1F98][2015-09-28T13:24:23]i360: Creating a system restore point.
[1E94:1F98][2015-09-28T13:24:24]i361: Created a system restore point.
[27BC:1324][2015-09-28T13:24:24]i000: Caching bundle from: 'C:\Users\MITCHE~1\AppData\Local\Temp\{97192149-2bc4-4d83-a01f-b366e11dea74}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Mitchell - PC\AppData\Local\Package Cache\{97192149-2bc4-4d83-a01f-b366e11dea74}\Honorbuddy Installer.exe'
[27BC:1324][2015-09-28T13:24:24]i320: Registering bundle dependency provider: {97192149-2bc4-4d83-a01f-b366e11dea74}, version: 2.5.14460.802
[27BC:274C][2015-09-28T13:24:24]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[27BC:274C][2015-09-28T13:24:24]i000: Setting string variable 'WixBundleLastUsedSource' to value 'D:\Downloads\'
[1E94:20D4][2015-09-28T13:24:24]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1E94:20D4][2015-09-28T13:24:24]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1E94:20D4][2015-09-28T13:24:24]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1E94:20D4][2015-09-28T13:24:24]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1E94:20D4][2015-09-28T13:24:24]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27BC:274C][2015-09-28T13:24:24]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\MITCHE~1\AppData\Local\Temp\{97192149-2bc4-4d83-a01f-b366e11dea74}\vcredist110_x86, error: 0x80070490.
[27BC:274C][2015-09-28T13:24:24]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[27BC:274C][2015-09-28T13:24:27]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[1E94:20D4][2015-09-28T13:24:27]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1E94:20D4][2015-09-28T13:24:27]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1E94:20D4][2015-09-28T13:24:27]e000: Error 0x80070490: Failed to verify signature of payload: vcredistac110_x86
[1E94:20D4][2015-09-28T13:24:27]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1E94:20D4][2015-09-28T13:24:27]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27BC:274C][2015-09-28T13:24:27]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\MITCHE~1\AppData\Local\Temp\{97192149-2bc4-4d83-a01f-b366e11dea74}\vcredist110_x86, error: 0x80070490.
[27BC:274C][2015-09-28T13:24:27]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[27BC:274C][2015-09-28T13:24:30]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: D:\Downloads\vcredist_x86.exe
[1E94:20D4][2015-09-28T13:24:31]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1E94:20D4][2015-09-28T13:24:31]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1E94:20D4][2015-09-28T13:24:31]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1E94:20D4][2015-09-28T13:24:31]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1E94:20D4][2015-09-28T13:24:31]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[27BC:274C][2015-09-28T13:24:31]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\MITCHE~1\AppData\Local\Temp\{97192149-2bc4-4d83-a01f-b366e11dea74}\vcredist110_x86, error: 0x80070490.
[27BC:1324][2015-09-28T13:24:31]e000: Error 0x80070490: Failed while caching, aborting execution.
[27BC:1324][2015-09-28T13:24:31]i330: Removed bundle dependency provider: {97192149-2bc4-4d83-a01f-b366e11dea74}
[27BC:1324][2015-09-28T13:24:31]i352: Removing cached bundle: {97192149-2bc4-4d83-a01f-b366e11dea74}, from path: C:\Users\Mitchell - PC\AppData\Local\Package Cache\{97192149-2bc4-4d83-a01f-b366e11dea74}\
[27BC:1324][2015-09-28T13:24:31]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: NoI found a thread where a similar issue was addressed and it suggested to download and install vcredist_86 directly. I did that, restarted, same issue. I also tried running the installer as admin, still didn't work.
Any advice on the matter appreciated.
