Hi, I was trying to install HB and i keep getting this error. Please help <3
here are logs:
[0E5C:124C][2015-03-12T15:40:29]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Amy\Downloads\Honorbuddy Installer.exe, cmdline: ''
[0E5C:124C][2015-03-12T15:40:29]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029.log'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Amy\Downloads\Honorbuddy Installer.exe'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0E5C:124C][2015-03-12T15:40:29]i100: Detect begin, 3 packages
[0E5C:124C][2015-03-12T15:40:29]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[0E5C:124C][2015-03-12T15:40:29]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0E5C:124C][2015-03-12T15:40:29]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: NetFx451Web, state: Present, cached: None
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0E5C:124C][2015-03-12T15:40:29]i199: Detect complete, result: 0x0
[0E5C:124C][2015-03-12T15:40:31]i200: Plan begin, 3 packages, action: Install
[0E5C:124C][2015-03-12T15:40:31]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0E5C:124C][2015-03-12T15:40:31]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[0E5C:124C][2015-03-12T15:40:31]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_0_vcredist110_x86.log'
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_1_Honorbuddy_rollback.log'
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_1_Honorbuddy.log'
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0E5C:124C][2015-03-12T15:40:31]i299: Plan complete, result: 0x0
[0E5C:124C][2015-03-12T15:40:31]i300: Apply begin
[04CC:0500][2015-03-12T15:40:33]i360: Creating a system restore point.
[04CC:0500][2015-03-12T15:40:37]i361: Created a system restore point.
[0E5C:124C][2015-03-12T15:40:37]i000: Caching bundle from: 'C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Amy\AppData\Local\Package Cache\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\Honorbuddy Installer.exe'
[0E5C:124C][2015-03-12T15:40:37]i320: Registering bundle dependency provider: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}, version: 2.5.13198.772
[0E5C:0C60][2015-03-12T15:40:37]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[0E5C:0C60][2015-03-12T15:40:37]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Amy\Downloads\'
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:37]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:37]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:0C60][2015-03-12T15:40:37]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0E5C:0C60][2015-03-12T15:40:40]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:40]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:40]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:0C60][2015-03-12T15:40:40]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0E5C:0C60][2015-03-12T15:40:43]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:124C][2015-03-12T15:40:43]e000: Error 0x80070490: Failed while caching, aborting execution.
[0E5C:124C][2015-03-12T15:40:43]i330: Removed bundle dependency provider: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}
[0E5C:124C][2015-03-12T15:40:43]i352: Removing cached bundle: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}, from path: C:\Users\Amy\AppData\Local\Package Cache\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\
[0E5C:124C][2015-03-12T15:40:43]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
Thank you!
here are logs:
[0E5C:124C][2015-03-12T15:40:29]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Amy\Downloads\Honorbuddy Installer.exe, cmdline: ''
[0E5C:124C][2015-03-12T15:40:29]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029.log'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Amy\Downloads\Honorbuddy Installer.exe'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0E5C:124C][2015-03-12T15:40:29]i100: Detect begin, 3 packages
[0E5C:124C][2015-03-12T15:40:29]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0E5C:124C][2015-03-12T15:40:29]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[0E5C:124C][2015-03-12T15:40:29]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0E5C:124C][2015-03-12T15:40:29]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: NetFx451Web, state: Present, cached: None
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0E5C:124C][2015-03-12T15:40:29]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0E5C:124C][2015-03-12T15:40:29]i199: Detect complete, result: 0x0
[0E5C:124C][2015-03-12T15:40:31]i200: Plan begin, 3 packages, action: Install
[0E5C:124C][2015-03-12T15:40:31]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0E5C:124C][2015-03-12T15:40:31]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[0E5C:124C][2015-03-12T15:40:31]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_0_vcredist110_x86.log'
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_1_Honorbuddy_rollback.log'
[0E5C:124C][2015-03-12T15:40:31]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Amy\AppData\Local\Temp\Honorbuddy_20150312154029_1_Honorbuddy.log'
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0E5C:124C][2015-03-12T15:40:31]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0E5C:124C][2015-03-12T15:40:31]i299: Plan complete, result: 0x0
[0E5C:124C][2015-03-12T15:40:31]i300: Apply begin
[04CC:0500][2015-03-12T15:40:33]i360: Creating a system restore point.
[04CC:0500][2015-03-12T15:40:37]i361: Created a system restore point.
[0E5C:124C][2015-03-12T15:40:37]i000: Caching bundle from: 'C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Amy\AppData\Local\Package Cache\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\Honorbuddy Installer.exe'
[0E5C:124C][2015-03-12T15:40:37]i320: Registering bundle dependency provider: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}, version: 2.5.13198.772
[0E5C:0C60][2015-03-12T15:40:37]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[0E5C:0C60][2015-03-12T15:40:37]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Amy\Downloads\'
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:37]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:37]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:37]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:0C60][2015-03-12T15:40:37]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0E5C:0C60][2015-03-12T15:40:40]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:40]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:40]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:40]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:0C60][2015-03-12T15:40:40]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0E5C:0C60][2015-03-12T15:40:43]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Amy\Downloads\vcredist_x86.exe
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[04CC:11F8][2015-03-12T15:40:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[04CC:11F8][2015-03-12T15:40:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0E5C:0C60][2015-03-12T15:40:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Amy\AppData\Local\Temp\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\vcredist110_x86, error: 0x80070490.
[0E5C:124C][2015-03-12T15:40:43]e000: Error 0x80070490: Failed while caching, aborting execution.
[0E5C:124C][2015-03-12T15:40:43]i330: Removed bundle dependency provider: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}
[0E5C:124C][2015-03-12T15:40:43]i352: Removing cached bundle: {63a53f52-65a5-4dc9-b96f-8506f8f0585b}, from path: C:\Users\Amy\AppData\Local\Package Cache\{63a53f52-65a5-4dc9-b96f-8506f8f0585b}\
[0E5C:124C][2015-03-12T15:40:43]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
Thank you!
