Scammed! Sold CD-Key but buyer filed a chargeback! HELP!

[Daydreamer]

Hello dear buddies,
Just few minutes ago I sold Diablo cd-keys worth 200$,
the buyer send me the money with 'purchase of: goods' and after he got the keys the status was changed to held.
Now he wants the money back.

What should I do? I'm new to paypal
I really don't know who else to ask.

Sorry for my English.

Thanks in advance

Edit: What should I write to paypal, I can ask PayPal to investigate.

 

[Battler624]

actually talk to blizzard show them proof that the keys are yours and simply tell them to change them and ban the current user as they were stolen from you.
or if you want to talk to paypal , they cant refund you if he buyer already withdrawn the money , but if he didn't tell them what happened for example "i have some keys that i do not need and sold them to the guy for 200$ he confirmed the keys were held and then he chargedback , so i lost my money and my keys please help me"

if all that didn't work time to go to court

 

[Daydreamer]

What should the buyer send the moneys as?
Gift or services or something else?

 

[Battler624]

Gift always gift if possible

 

[Epics]

Gift always gift if possible

This is pointless. I've been charged back over $800 dollars even though they gift and put the note on "I've already received my digital virtual goods"

 

[Teveel]

Yeah don't use Paypal its notoriously shit for digital good transactions.