Refund question...

[CoyDK]

2 months ago I bought this bot, it never worked for me. I wasted patient but development was to slow. Now I want a refund sins this bot is not working for me and is not giving me that it promised. Then I email asking for a refund and get a answer like this:

"and you needed only 2 months to find that out ?"

Is this the kind of "politeness" you give your costumers? And then stop replying back?

 

[Tony]

our refund period is active for 7 days after your purchase

 

[CoyDK]

You never delivered the product you promised. I gave the bot a chance but it never delivered. But I guess its a easy way to cheat money out of faithful costumers...


"capable of levelling and farming"

farming maybe, but levelling... no...

 

[Starbrox]

You never delivered the product you promised. I gave the bot a chance but it never delivered. But I guess its a easy way to cheat money out of faithful costumers...


"capable of levelling and farming"

farming maybe, but levelling... no...

I have no problem lvling from 1-10 .. so that is what they promised

 

[CoyDK]

Even 1-10 was a pain...

 

[Aevitas]

While I do get your point, our refund policy is aimed to prevent people from getting what they get using the bot, and then asking for a refund. This has been a problem in the past, hence we say - alright, you can get your money back within a week of your purchase if you make up your mind later on. Beyond a week, someone could very easily grind their way to get what they want to use the bot for and then just ask their money back. While we do value our customers greatly, we can not afford to be some sort of charity, and I'm sure you can understand that.

 

[Reboot42]

Even 1-10 was a pain...

You must be doing something wrong because i've used kick profiles to quest and they are flawless, most of them at least.

 

[CoyDK]

try at level a Bounty Hunter, you get stuck at ever 2-3 quests.

 

[chinajade]

I don't know what your doing wrong but I leveled a warlock from 30 to 60 in one day using kick's profile right before the patch went through. Sure it had a couple problems here and there, but for the most part it was awesome. lvls 40 - 55 was totally afk and flawless. HB rocks, you will not find a better one for lvling.

This is BW--not HB. Different bot, seriously different internals.