Really Bad Lag Need Help Urgently

[Dameize]

My latency is usually 200 on US wow and 500 on EU wow recently though im getting 2k on EU wow and like up to 4k on US wow and I have no idea at all why. My modem etc says my down speed is 1.4mbps and my upload is 100kbps so thats fine (thats the actuall speed not kilabits but kilabytes). I phoned my isp and they said theres nothng wrong their end and i googled around and the only issue i can find is my isp is apparently dodgy in 40man raids but thats it.

Ive dcd a few times now while gathering etc and its killing me. Ive tried restoring the modem ive tried clearing my cache etc and dns and its still bad. My only onther though is to reformat as it migh tbe just my pc i installed leatrix latency fix about a month back and i cant really think of anything else to be honest.

Any help is hugely appreciated and i will rep you.

 

[logicalstep]

My latency is usually 200 on US wow and 500 on EU wow recently though im getting 2k on EU wow and like up to 4k on US wow and I have no idea at all why. My modem etc says my down speed is 1.4mbps and my upload is 100kbps so thats fine (thats the actuall speed not kilabits but kilabytes). I phoned my isp and they said theres nothng wrong their end and i googled around and the only issue i can find is my isp is apparently dodgy in 40man raids but thats it.

Ive dcd a few times now while gathering etc and its killing me. Ive tried restoring the modem ive tried clearing my cache etc and dns and its still bad. My only onther though is to reformat as it migh tbe just my pc i installed leatrix latency fix about a month back and i cant really think of anything else to be honest.

Any help is hugely appreciated and i will rep you.

Is your client downloading the patch still?

Could be the background downloader.

 

[chinajade]

There are a couple of things to look at...

1) Lag is related to 'round trip' time to the WoWserver, not the unidirectional speed. So, if you're uploading something, that will have a bigger impact on lag than the download. The reason why is because the pipe is assymetric. You can download at say 6Mbits/sec, but your upload speed is 768Kbits/sec. If you've got something uploading, it can interfere with ACKs and other packets trying to get to the WoWserver.

The causes of this could be many. Perhaps your running something like Dropbox, or a uTorrent. There is lots of 3rd party software that can eat into your upload speed. In the worst case, you could have a virus and your machine is being used to conduct DDoS attacks or somesuch. (Not an accusation, just pointing out a possiblity).

2) The other thing to consider is the technology you use to get your broadband.
Cable is a 'bus topoology', DSL is a 'Star topology'. If you have a Bus Topology, other users on your subnet may be eating into your bandwidth. This could happen from the download side or the more limited upload side. Perhaps one of your neighbors on your Cable is downloading a WoW update, a TV show, or pr0n.

Chasing down the source of the problem like these is not easy. I'd look into how to use 'ping' and 'traceroute' tools to get started.

cheers,
CJ

 

[snoweey]

Is your client downloading the patch still?

Could be the background downloader.

Shouldn't be if hes playing. The client kills the downloader.

 

[logicalstep]

Shouldn't be if hes playing. The client kills the downloader.

Nope, you can enable to download whilst playing

 

[Dameize]

Im using software to monitor my realtime upload/download and im using 99% of the time unless i dload

5-9killabits a second down and 3.8-8 killabits up

I doubt its a virus the only thing that ive ran recently thats an exe is bigsister and the next day my WoW.exe was put in avasts virus vault but i said it was a false positive could this be just related to bigsisters relog function? im not claiming its milicious im simply asking if bigsister does anything to it to let it relog etc. other than that ive touched nothing and i know im not on a botnet because If i was atacking right now id be maxing my upload out + my router has anti ddos and has IRC autoblocked.

 

[chinajade]

One other thing I forgot to mention...

Sounds like the monitoring tool you are using is sitting on your PC. But all of us propeller heads have WiFi and a fan-out router and such connected to our modem. Is there any chance a DVR or other such device is consuming your network bandwidth with a software update or downloading a TV show? Is you spouse downloading that latest workout Video or gone hog wild with iTunes/Amazon MP3 downloads? (grumble, grumble)

Depending on the code load on your router, you might be able to log in and get statistics for the past month or so. I know Sveasoft, Tomato, and DD-WRT all support this kind of functionality.

Sounds like you've already been diligent, just tossing another idea in case you haven't thought of it.

cheers,
CJ

 

[Dameize]

One other thing I forgot to mention...

Sounds like the monitoring tool you are using is sitting on your PC. But all of us propeller heads have WiFi and a fan-out router and such connected to our modem. Is there any chance a DVR or other such device is consuming your network bandwidth with a software update or downloading a TV show? Is you spouse downloading that latest workout Video or gone hog wild with iTunes/Amazon MP3 downloads? (grumble, grumble)

Depending on the code load on your router, you might be able to log in and get statistics for the past month or so. I know Sveasoft, Tomato, and DD-WRT all support this kind of functionality.

Sounds like you've already been diligent, just tossing another idea in case you haven't thought of it.

cheers,
CJ

Well when I looked it was only my computer connected, originally I thought it was when the ubuntu box was running (the parents have an ubuntu box and sister has ubuntu on laptop) and I just figured that they were updating or something but thats not the case and I know its not my sister using limewire as she cant on ubuntu and doesnt know how to torrent lol so yeah i have no idea at all. My router doesnt support logs etc so I cant do this ive tried before.

 

[Dameize]

I just checked all network connections and one is randomnumbershere.customer.teliacarrier.comortnumber apparently it is wow and wow.exe is connecting to it as well as another wow connection of an ip address could this have something to do with it :S?

 

[chinajade]

randomnumbershere.customer.teliacarrier.com: portnumber

This is just a temporary DNS label your ISP attaches to your router/modem when it assigns you an IP address. I'm not sure what you are looking at, it could be something called Network Address Translation that the router is doing for your WoWclient.


To try to isolate the problem...
Go here for US, or here for EU. Find the IP address of your WoW server. If yours isn't listed, you'll have to do some Googling to find it.

Then
* open up a shell: Start -> Run -> "cmd.exe"
* type "tracert YOUR_WOW_SERVERS_IP_ADDRESS" into the command window
* You will get back output that looks like the following

C:\>tracert 1.2.3.4

Tracing route to 1.2.3.4 over a maximum of 30 hops

1 1 ms 1 ms 1 ms CampusFW.localnet [192.168.1.3]
2 9 ms 7 ms 7 ms somegateway.com
3 8 ms 9 ms 7 ms mumblefoo.com
4 9 ms 9 ms 9 ms 96-45.mumblety.com
5 9 ms 9 ms 10 ms edr.hughesnet.com
6 9 ms 9 ms 9 ms 1-5-4-65.rogers.com
7 10 ms 9 ms 9 ms bbn.butterfly.com
8 39 ms 9 ms 10 ms 6-1-0.edge.denmark.net
9 10 ms 9 ms 10 ms 4-90.edge2.london.net
10 11 ms 11 ms 9 ms edg3-90.nyny.com
11 48 ms 49 ms 51 ms cr2.att.net
12 49 ms 51 ms 51 ms cr1.verizon.net
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * ^C​

What you get back is a hop count in the first column, and the round-trip time are the next three columns (it takes three samples and shows each to you discretely), and the name of the machine it is communicating with. As you can see in this phony example, the jump to the AT&T network injects considerably more delay in Hop 11.

At some point you will start seeing 'Request timed out'. This is because your packet has finally hit the Bliz network, and they will not allow the 'traceroute' command through. It can be a security problem, because people can discover things about your network that they shouldn't know. When you start to see '*' in the lines, just hit Control-C to stop the 'traceroute', you've got everything you need to know--Bliz isn't going to be the cause of your lag.

You should see <15ms or so for the first 5-10 hops, then it may jump up to 50-70ms range. If you see 100s of milliseconds, there's where your problem starts.

My guess is your going to have a significant delay before even getting through your local router (Hop1, the CampusFW in the phony example). This means the problem is being caused by some machine (maybe not the one running your WoWclient/HB setup), inside your house. If that is the case, you'll have to figure that out for yourself if your router is incapable of showing statistics.


Analyzing network traffic is not easy to do. There are heavy-duty, open source tools that will look at every packet that crosses the network like Wireshark. I suggest you go do a lot of reading and Googling to pursue your problem. This is the wrong forum to be discussing this type of thing. Instead, try DSLReports--that's what they live for.

cheers,
CJ

 

[Dameize]

Thanks cj ill take a look in the morning its 1am here. I might reinstall windows tomorrow anyway im due for a format xD. It jumps from 200 to 4k randomly and on a few occassions my bot doesnt mount it flaps its arms and it looks like the toons flying then it lands herbs mounts and carrya on it is weird and the lag seems to be at night here 8pm est to be exact. I actually thought it might of been my wireless card as its got dodgy drivers but that wouldnt account for the randomness between a certain time.

Ill keep you updated on how it goes

Sent from my GT-I9000 using Tapatalk

 

[tristan3103]

Check ur CPU usage as well as ur router.

 

[Dameize]

My router isnt the greatest but I can see its only me connected and I should be pulling 1.4mbps.

Thanks for all the help will try fixing it tonight

Sent from my GT-I9000 using Tapatalk

 

[Robertoisrad]

This worked really great for me http://www.wowinterface.com/downloads/info13581-LeatrixLatencyFix.html

 

[Dameize]

In my first post I mentioned ive used leatrix.already like 3 months ago. Ill just format etc and see what happens.

My os hdd is 5yrs old now and ticks sometimes so im thinking its going to die anyway I might just install everything on my tb hdd.

I have IRL mates wanting gold off me and my lag is making it impossible so im missing out on money and the ability to lvl my alt accs.

Once again thanks everyone for the suport

Sent from my GT-I9000 using Tapatalk

 

[Dameize]

ok just got home here is the results note im getting 276 - 350 at the moment at night it SKYROCKETS to like 5k :S. this is an oceanic server btw and im in australia so its the closest region for me i usually get 200 ish latency.

could it be affected if im runing EU wow with just US realmlists? i know some settings etc are different but what ever lol. in EU wow i get 400-600 ping on average but recently its been like 5k.

 

[Apoc]

This can be from a number of things.

When your ping hits 5k again, try pinging Google from the command line. If it's at normal levels, but WoW is not, then it's your connection to the WoW server. (Or the WoW server itself)

 

[Dameize]

This can be from a number of things.

When your ping hits 5k again, try pinging Google from the command line. If it's at normal levels, but WoW is not, then it's your connection to the WoW server. (Or the WoW server itself)

I tried torrenting after 2hrs of putting up with dcs and 8k pings and i managed to pull like 1.5mbps which makes the "wows packet bursts" ive read on the wow forums obselete as i imagine the way torrents run would give my router a much harder time than wow lol. Thanks for your suggestion I will try that, i feel foolish for not thinking of it before now

 

[Apoc]

I tried torrenting after 2hrs of putting up with dcs and 8k pings and i managed to pull like 1.5mbps which makes the "wows packet bursts" ive read on the wow forums obselete as i imagine the way torrents run would give my router a much harder time than wow lol. Thanks for your suggestion I will try that, i feel foolish for not thinking of it before now

Really doesn't have anything to do with your average download speed.

A single hop to the WoW server can be screwy. That's all it takes.

 

[Dameize]

Really doesn't have anything to do with your average download speed.

A single hop to the WoW server can be screwy. That's all it takes.

what could be cuasing the hop issue? my ISP is Bigpond and ive read on whirlpool.net.au (an it forum for those who might be like omgzzzz adds!!!) people have been saying bigpond has been giving them grief with wow so im not sure.

Cheers