This is the latest response from Customer Support:
Greetings,
After thoroughly reviewing the action taken against the license, we have removed the previously communicated penalty.
Though this penalty has been removed, please take a moment to review our policies (
Blizzard Entertainment:Blizzard Legal Documentation), as we use them to evaluate behavior in-game.
We hope this addresses any concerns you had. If this resolves your issue, please choose "Mark as Resolved" above. If you have additional questions or concerns, you may choose "I Still Have a Problem" to reply to this message.
What does the ?Answered? status mean?
- A ticket in ?Answered? status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click ?Need More Help? in-game, after you view the in-game response.
- Or, you can choose the ?I still have a problem? option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
Regards,
The Customer Support Team
Blizzard Entertainment