Perm Banned:

[mynameiswhat]

Account Returned - although odd reason, ideas??

1)Were you using Honorbuddy, Gatherbuddy or both on the account?
Honorbuddy - Grindbot (using a Gathering profile)

2)If so, when was the last time?:
Banned during botting

3)What profile were you using?:
Valley of the Winds [GROUND] Profile - Mine/Herb

4)What combat class were you using? if None Just put Default then the Classname:
Druid Singular

5)What plugins are you using?:
Mr ItemRemover

6)How many hours per day did you bot for?:
8 hours (always over-night while I slept)

6.5)What honest percentage of time did you supervise your bot?
2% - usually only on start-up (never had a stuck issue on this profile though)

7)How many auctions per day did you have?:
Used to have around 100 a day - but last week probably under 20 per day as I had found 5/6 solid buyers who are buying from me via trading face to face and mostly through CoD. Could this have caused a flag? I have one buy who buys 100 stacks of herbs from me daily, although I only just got him as a buyer - traded once face to face, the second day I CoD'ed everything to him.

8)Did you Use Any Other Bots, Hacks, or Mods?
No.

9)Was your account involved in gold selling?
Never.

10)EU or US realm?
US

- Currently appealing the ban, I'll let you know how it goes.

 

[mynameiswhat]

Unbanned - it was overturned and I have to say, this was the oddest message from Blizzard ever... I even went through the "restore account" option as I was going with the, "oh, I was away the past few weeks, what happened?" excuse and reset the password, but they changed it back to the old one.

The status of your Customer Support ticket #********** has changed to ?Resolved.?

You can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/**************>

If you can?t click the link above, copy and paste the entire URL into your browser.

This is the latest response from Customer Support:
Greetings,

Thank you for your email regarding the recent closure of your account ***********@**********. It appears that your account was incorrectly actioned and as such the closure has been completely overturned. Access to your account has now been fully restored and you should be able to log in with your old password.

We are deeply sorry for any difficulty this may have caused you, but do thank you for you patience and understanding in this matter. We would also like to fully assure you that all involved parties have been properly addressed, and that all necessary steps have been taken to ensure this specific issue does not occur again in the future.

We again apologize for any inconvenience this may have caused and hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance to you.

Regards,

Account Administration
Blizzard Entertainment
Blizzard Entertainment

Anyone had this before? Know what it may mean?

 

[Nightmare]

It means that they unbanned your account. Congratulations.

 

[mynameiswhat]

LOL - I know they unbanned it, but the "wrongly actioned" part had me confused. I've seen unbans before and it's a really generic response to say they have investigated the account, seen it was compromised, blah blah, here have it back and make you read our policies blah blah, *slap wrist* now behave type response.