Greetings,
We have restored access to World of Warcraft account WoW1 and reset the password to this account.
Since the password reset email will be coming from
[email protected], please ensure that any email filters are set up to accept this message. If you are unsure how to do this, please contact your email provider. If you cannot locate the email you should check any spam or junk folders in case the message has been filtered out. Troubleshooting tips on how to remove email filters from specific email providers can be found at
http://us.blizzard.com/support/article/21051.
If you are still unable to locate the email containing your new password, please contact us using this form:
http://us.blizzard.com/support/webform-us.xml.
After logging in, if you notice any items, gold, or anything else missing from a character on this account, please submit an in-game petition. A Game Master will contact you as soon as possible to help resolve the issue. Please note that the Account Administration department is unable to assist players in the restoration of missing items.
We encourage you to keep the following security tips in mind when playing World of Warcraft on any computer:
- Keep your login information confidential. Account access can only be shared with one minor of whom you are the parent or guardian. Sharing access with anyone else is a violation of the game's Terms of Use. You are also responsible for every use of an account on which you are listed as the registered player, whether the use was authorized or not.
- Use up-to-date firewall, antivirus, and anti-spyware software to scan your system regularly for viruses, Trojans, and key-loggers.
- Keep your operating system and other software up-to-date and be careful when downloading new software.
- Be wary of "spoof" and scam websites and e-mails that pose as Blizzard Entertainment and request account or personal information. As a reminder, Blizzard Entertainment representatives will *never* ask you for your password.
- Use separate, unique passwords for your email, World of Warcraft, and any other online accounts.
- Change your passwords regularly and keep World of Warcraft account information updated using the Account Management page at
http://www.worldofwarcraft.com/account/.
Additionally, we recommend following the
http://us.battle.net/security/checklist.html on our Account Security site at
http://us.battle.net/security/index.html
If you are looking for an added layer of security, we currently offer the Battle.net Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator works or how to add one to a World of Warcraft account, please visit the Battle.net Authenticator FAQ at
http://us.blizzard.com/support/article/24660.
Feel free to contact us at
[email protected] with any further questions you may have.
Sincerely,
Game Master Teauxcidre
Customer Services
Blizzard Entertainment
www.blizzard.com/support
-----Original Message-----
From:
[email protected] xxxxxxxxxx xxxxxx
To:
[email protected]
Sent: 9/9/2010 2:55:17 PM
Subject: why did i get banned?
why did i get banned while i was questing? what is going on!!!