Not looting neurtal mobs?

[Luke_From_Glider!]

Hey I got my bot to kill these neutral turtles in my own profile, but they cant loot them. HE bends over and the loot screen pops up, but he doesnt take the loot, whats going on?!?!?

 

[Luke_From_Glider!]

Moving to Type: Loot, Name: Stranded Sparkleshell
I can't tell if we looted, blacklisting it just to be safe.
Moving to Type: Loot, Name: Stranded Sparkleshell

thast what it says when it doesnt loot

 

[Tony]

we cant tell without a full log as attachment