No data for Azeroth_34_43.etm

[masterchief532]

Was running arch bot and got No data for Azeroth_34_43.etm. Bot just sat there after that. Log attached

 

[Tony]

clear your mesh folder and try agian plz

 

[masterchief532]

I restarted HB and it started working again, where exactly is my mesh folder?

 

[Tony]

[1:04:17 AM:436] MeshesFolderPath: C:\Users\Jake\AppData\Local\HonorbuddyMeshes

 

[biggerz]

lol Tony, you beat me on that response...stupid low computer!

 

[masterchief532]

Okay, I cleared the folder and restarted everything, went to take a shower then it happened while I was in there. Heres another log. Edit: I am still logging in with a username since I bought lifetime back in the day, could the fact that I'm not using a key to login be causing this? I also want to say that the support team here is really outstanding! Keep up the good work

 

[Tony]

[9:37:43 AM:837] Exception when attempting to download Kalimdor_38_48: System.ServiceModel.EndpointNotFoundException: Could not connect to net.tcp://www.buddyauth.com:5031/AuthService.svc. The connection attempt lasted for a time span of 00:00:20.9982011. TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 188.165.234.190:5031. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 188.165.234.190:5031
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at System.ServiceModel.Channels.SocketConnectionInitiator.Connect(Uri uri, TimeSpan timeout)
--- End of inner exception stack trace ---

hmm,are you on a normal network?
looks like port 5031 is closed

 

[masterchief532]

I live in the boonies. My connection is like a dish that sends a signal to some thing or other and it ends up going through comcast or whatnot, I think its microwaves or something.... Latency is good and all, but it is my connection not some wierd connection that I'm stealing or w/e.... Is there any way to open that port? I'm not savvy enough to know exactly what that means

 

[masterchief532]

Still having the issue

 

[znuffie]

If you're not technical enough to figure that out by yourself, I'm afraid not.

 

[masterchief532]

See now, I don't get why you even bothered posting man, I came to the support forums for assistance. Im not really looking for your type of feedback, so keep it to yourself.

 

[Tony]

In your case the problem is on on the port
looks like sometimes you are loosing connection on our servers,thats your network

 

[masterchief532]

So Should I call my service Provider? Or is it something I can do myself?

 

[Tony]

Add an exception for Hb on your firewall(lets make sure that is not a firewall issue) and restart your router as well

 

[masterchief532]

Okay its done, Ill let you know if I have any issues